Adria Everett Email & Phone Number

Pensacola, Florida Area

• Trained and led a team providing Enterprise level managed IT services for small businesses. • Managed teams of technicians at multiple sites for the collective needs of a Fortune 500 business.• Managed and maintained 100+ VMware vSphere Hypervisor (ESXi 4, 5, 6) and physical servers. • Desktop, laptop, workstation maintenance, repair, and upgrades.• Mobile device remote connectivity support (RDP, VNC, Exchange sync)• Barracuda mail filter management. • Ubiquiti hardware configuration.• Mikrotik design and support

Pensacola, Florida Area

• On-site Installation of proprietary modems, wireless access points, phones, and Dish television equipment. • Level 1 phone support for wireless networks, VoIP phone systems, and DirecTV services at various multi-dwelling units across the Gulf Coast.

Pensacola, Florida Area

• Commission and art shows

Pensacola, Florida Area

• Maintenance of HP displays• Training employees of various establishments including Best Buy, Wal-Mart, Office Depot, Office Max, and Sam's Club on HP products• Receiving shipments• Liaison between HP Management and local management of aforementioned locations• Personally configured schedule.• Level 1 Technical Support

Pensacola, Florida Area

• Accepting inbound calls from customers to resolve internet connectivity issues.• Assist callers in configuring networking devices including company proprietary Ethernet based modems, various USB modems, PC Express card adapters, VoIP adapters, and third party routers.• Process payments for service and completing sales on additional internet features, company branded Antivirus software, and basic networking electronics.• Perform troubleshooting of Clearwire branded Authentium Antivirus.