Adria Everett Email & Phone Number

Pensacola, Florida Area

• Trained and led a team providing Enterprise level managed IT services for small businesses.
• Managed teams of technicians at multiple sites for the collective needs of a Fortune 500 business.
• Managed and maintained 100+ VMware vSphere Hypervisor (ESXi 4, 5, 6) and physical servers.
• Desktop, laptop, workstation maintenance, repair, and upgrades.
• Mobile device remote connectivity support (RDP, VNC, Exchange sync)
• Barracuda mail filter management.

Pensacola, Florida Area

• On-site Installation of proprietary modems, wireless access points, phones, and Dish television equipment.
• Level 1 phone support for wireless networks, VoIP phone systems, and DirecTV services at various multi-dwelling units across the Gulf Coast.

Pensacola, Florida Area

• Commission and art shows

Pensacola, Florida Area

• Maintenance of HP displays
• Training employees of various establishments including Best Buy, Wal-Mart, Office Depot, Office Max, and Sam's Club on HP products
• Receiving shipments
• Liaison between HP Management and local management of aforementioned locations
• Personally configured schedule.
• Level 1 Technical Support

Pensacola, Florida Area

• Accepting inbound calls from customers to resolve internet connectivity issues.
• Assist callers in configuring networking devices including company proprietary Ethernet based modems, various USB modems, PC Express card adapters, VoIP adapters, and third party routers.
• Process payments for service and completing sales on additional internet features, company branded Antivirus software, and basic networking electronics.
• Perform troubleshooting of Clearwire branded Authentium Antivirus.