What describes me? I am a strategic leader, quick to see inefficiencies and is motivated to organize change.What drives me? Satisfied and returning customers. Working with customers, internally or externally, directly as an individual or indirectly in a group format, requires a deep understanding that customers are real people driven by emotions and desires. Customers believe you can do anything and sometimes have difficulty in articulating exactly what they want or feel. It is with empathy for the value equation and a deep desire to eliminate pain points that has leaders in my own organization as well as those in the customer camp recognizing my ability to meet unmet needs and broker much-desired outcomes.I utilize these same passions and personal attributes of tenacity and ethical behavior to build passionate teams, which can grow through collaboration, diversity and innovation to deliver on a profitable plan. Core competencies which I hold dear, include:- Ownership and empowerment- Innovation and creativity- Process and project management- Compassion, connection, and caringSome of these visually stand in direct opposition to each other (think process and innovation), as Thomas Edison framed it “The value of an idea lies in the using of it.“ and using in this instance is process. The one needs to other to create something magical.