Adrian Roberts Email & Phone Number

Chiyoda-Ku, Tokyo, Jp

Rockville Centre, Ny, Us

New York, Ny, Us

Providence, Rhode Island, Us

Provide Risk Management coverage to the COO Technology Tower by partnering with business leaders to develop action plans that delivers intended outcomes within defined timelines while identifying themes and related holistic remediation plans.

Gb

Provided consulting services to Financial Services clients across Technology Infrastructure and Cyber Security programs.

Westport, Connecticut, Us

Established and directed the day-to-day operational support for the Desktop Services’ Incident Management team

New York, Ny, Us

Directed the day-to-day operational support for the Entitlements Management program in support of the 3 year Identity and Access Management program strategy Establish a global operations team to provide support to the Business on 24x5 basis  Present to Business Unit Security Officers and Sr. Mangers key program milestones  Coordinate the deployment of a new Entitlement Review platform Coordinate the implementation of a dual sided review paradigm for transfers Work with the Business on developing requirements for the program Work with Auditors on identifying and addressing key program risks Coordinate recertification for over 3K+ assets covering 800K+ entitlements annually Establish Role governance framework in support of Role Rules Profiles initiative

New York, Ny, Us

Provided end to end support for technical integration of applications onto Client Link infrastructure for Business Unit Application programming teams Simplified deployment workflow by managing integration process from start to go live Revamped integration website to provide a more intuitive interface and streamlined process effectively reducing the ramp up time needed for deployments Provided continuity for Security architectural reviews, Legal & Compliance and Market Data approvals Coordinated serviceability reviews for 1st and 2nd level operational support Developed strategic plan for unifying the integration processes across the intranet, public web and client link infrastructures Managed 2 developers and 8 offshore resources

New York, Ny, Us

Project manager for evaluating Grid Technology offerings and centralization of operations support Partnered with Platform Computing and Data Synapse on evaluating their grid offerings Assessed and developed plan for centralizing grid operations support Developed best practices guideline for Enterprise Grid operations support Provided oversight and project coordination for IBM’s hosting of grid nodes

New York, Ny, Us

Directed the day-to-day operational support of the global messaging, collaboration and desktop infrastructures for 30,000+ users  Managed 11 FTEs and 27 Offshore Outsource resources Established Level 2 outsource for the Messaging, Collaboration and Desktop infrastructures with outsource vendors Accenture and Keane Managed $2M budget for consultant resources, system maintenance and support from IBM Developed allocation models for BU chargeback based on system usage, resource allocation and other parameters Worked with the legal and security departments on electronic investigations and developed best practices for access to sensitive data Worked with Internal Audit team on identifying and mitigating infrastructure risk Served as key member of firm’s crisis management team to keep Sr. Management abreast of major outages Relied on to provide timely and accurate information to Business Units and Sr. Management on infrastructure stability  Developed strategic plans for the growth and capacity management of the infrastructures Conducted monthly meetings with the Engineering teams to address infrastructure issues and strategic plans Developed formal procedure for Engineering handover of new systems to production Managed the conversion of IMAP and Notes mail/calendar infrastructures to Microsoft Exchange for 30,000+ users