Adrian Andre Email & Phone Number

Santa Fe, New Mexico, United States

Managed diverse Agile projects (e.g., Website Design, Product Lines, StructuralAttrition rate reductionStrategic coachingAlignment strategiesMarketing expertiseInventory management Organizational success Collaborative project managementHR Block, proficient in tech, trends, and Improvements) and optimized team productivity.Collaborated on Meta Socio-Cultural Goals with hands-on engagement (e.g., Cashiering, Production) and boosted sales by 15-20%.Introduced product lines, designed, marketed, and produced items.Consulted on core competencies and seasonal adjustments for managers, fostering team skills and ensuring customer service excellence.

Florham Park, New Jersey, United States

Excelled as Customer Service Rep for the biggest tech company in the world andone of the more recognized and respected finance and tax support companies in America. Maintained pandemic resilience, reducing attrition, and driving teams towards sales goals.Achieved high customer satisfaction, coached colleagues, and ranked #1 in Chat Support during Tax Season 2023.

Santa Fe, New Mexico, United States

In my appliance sales career, I consistently exceeded performance standards, excelling in customer service through active listening, empathy, engagement, and deep industry knowledge.​I contributed to workplace cohesion, operational efficiency, and customer sales strategies, consistently surpassing departmental goals without supervision.I actively trained a new supervisor, sharing insights into emerging trends and mentoring entry-level Sales Associates for over a year, resulting in exceptional customer interactions.​My customer service excellence relied on active listening, engagement, and comprehensive responses. I integrated Agile and Waterfall methodologies to guide product selections, monitor sales, manage inventory, and optimize product placement.​My principles centered on customer trust, financing options, transparency with competitors, and rapport-building, especially with cost-conscious customers.

Education record

Bachelor'S Of Science, Cognitive Psychology

Activities and Societies: Student Cabinet Lion's Club VP Mental Behavioral Health Academy

3.7

Activities and Societies: Phi Theta Kappa-Vice President, Youth Media Project: Contributor, Producer, Regional Santa Fe High School.