International Sales Manager. Driving cutting edge software + hardware monitoring solutions for top PV Solar companies across the globe.Looking for Operations&Maintenance, PV and Solar Thermal installers, Inverter/Battery/EV charge systems manufacturers. Lets improve the efficiency, control, and flexibility so we can power up existing equipment to the max. level 🤝

Anti-money laundry and terrorism financing compliancePerform interviews with EMEA based clients in Spanish and English Detect possible suspicious activity based on customer´s answers and transaction patterns (including fraud)Reporting, with very high standards regarding accuracy Analysis and translation (from Spanish to English) of customer´s documentation such as proof of address, bank statements, ID cards or job contracts.Analysis of politically exposed person cases (globally-based)Skills: CDD, ECDD, PEP level 1, LPMTCurrently, cross-trained & working in DCV (digital customer verification) department.

Training Subject Matter expert: Responsible for a full training cycle (1 week of product training).Point of contact for all New Hires - keep assessing training needs and giving feedback to TL and QA. Planning and executing refreshers and further support. Assign shadowing buddies for new hire training.Review and update/improve the Knowledge transfer file.Training events coordination.Resources creation such as quizzes, summaries, refreshers, and workshops. Results evaluations, feedbacks deliver. Detect the team’s knowledge gaps, and propose solutions.Plan, develop and execute training related projects for Krakow and Dublin offices. Responsible for soft skills training (develop and deliver) for the department (up to 20 persons per class).Plan and execute emergency plans for low-performance agents, as well as ramp up schedules for new hires.Creation of special training material for Team Leaders and Team Managers. Communicate with diverse audiences (e.g., employees, management, trainers, team leaders, etc.) to provide information and clarification regarding training programs, actions, policies, procedures, and best practices;Content reviewer: Moderating EMEA online shopping content. Reviewing Spanish markets (ES,MX,CL,CO,AR) and non-native ones (such as FR, BR, PT and IT) applying the client’s policies and achieving the quality and productivity standards.Implementing troubleshooting procedures.Supporting and developing internal learning docs and dashboards. Ensuring excellent team communicationProviding support to Quality team and Subject Matter Experts

Ensuring the correct operation of the processes in the elaboration of the wine. Key role responsibility in the reception and process of high quantities of grapples.Machines maintain. Keep high standards of quality and productivity for making a well-known premium La Rioja wine.

Seller in technology department, accessories (furtinuters) and kitchens. Provide support to kitchens design, shipping and implementation (retail sale coordination).

Media Markt, Valencia - Seller, coordinator account owner.JULY 2012 - SEPTEMBER 2014Seller in new technologies and audio/video department.Owner of a coordinator account: marketing campaigns implementation, prices and margins modifications, packs and cross-selling packs design.Teaching and providing support to new hires. Being part of a special team for a shop implementation in Quart de Poblet (Valencia).Seller of warranties, software and phone contracts (for up to 3 different companies).Media Markt, Logroño - SellerNOVEMBER 2011 - JULY 2012Seller in new technologies, phones, and photography departments. Being part of a special team for a shop restructuration.