Adrian Appleyard Email & Phone Number

Lynchburg, Virginia, United States

Rockville, Md

Responsible for developing, communicating with and monitoring all employee related issues. Interviewing, approving and training of new employees. Following up on new hire paperwork and issues. Executing all HR activities. Developing the team through coaching, training, performance reviews, etc. Direct, hands-on leadership of Receiving, RTV, Sales and Front-End staff. Creating the hourly associates weekly shift schedules. Ensuring that our store performance is above productivity goals. Managing various projects to meet specific timeline objectives. Implementing team-building spirit, organizational development and succession planning by sharing best practices and ensuring a positive store environment.

Rockville, Md

Responsible for the Receiving, Shipping, and Delivery departments. Schedule incoming freight from fifteen regional, national and international shipping companies. Delivery fleet maintenance and upkeep. Reconciliation of shipping manifest to incoming material. Daily calls to vendors to discuss shipment shortages and inaccuracies. Investigate inventory discrepancies. Material and product transfers between the main store and an offsite warehouse. Create and maintain a comprehensive department procedural manual. 1 Manage 14-17 internal employees and 2-3 delivery and assembly crews.2 Receive an average of 800 packages daily from an average of eight shipment companies.3 42,000 Sq ft main store and 35,000 Sq ft satellite warehouse.

Beltsville, Md

Ensured complete customer satisfaction for all installations from customer signing of the contract to collection of completion payment. Responsible for evaluation and training of internal personnel for yearly review, career development, and customer satisfaction goals. Ascertained crew competency levels and determined crews training necessities. Tracked and evaluated data collected in the company’s customer relation tool software. Developed new procedures and guidelines to maximize customer satisfaction, crew utilization and the company’s profit.1 Managed 10-14 internal employees and 25-33 installation crews.2 Responsible for an average of 200 different customer installation projects daily.3 Raised completion ratio from 70% to 83%.

Beltsville, Md

Managed purchasing and warehouse workforces to meet daily productivity requirements and adjusted manpower in departments. Worked with Customer Scheduling department to maximize truckload capacity and minimize fleet related expenses. Ensured all department schedules were interfaced in order to complete deliveries and meet customer’s expected delivery dates. Established and maintained efficient and organized flow of material through the warehouse. Ensured facilities maintenance and building security. Planned and implemented quarterly inventories and bi-weekly cycle counts.1 Directly managed 25-30 Receiving, Value-Add, Shipping employees and 3-5 Purchasing employees.2 Ensured accurate, complete efficient delivery of 7150 windows or doors per month.3 Reduced the ratio of Warehouse Man-hours Utilized to Number of Units Shipped by 15%.

Beltsville, Md

Created, developed and implemented order processing standards and protocols. Enforced, maintained and tracked procurement standards and inventory management. Analyzed vendors manufacturing and shipping lead times to develop and publish production schedules. Worked with Inventory Coordinator to minimize company inventory backlog and overstock. Researched and incorporated vendor quotes for custom-made materials. Determined most efficient and cost effective source to provide ancillary buy out materials and meet deadlines. Maintained the minimal necessary value-add material levels.1 Managed staff of 3-5 purchasing and data entry employees.2 Responsible for annual purchases of $20 Million.3 Raised initial order accuracy from 65% to 92%.

Beltsville, Md

Daily data entry of an average of 70 orders into the AS400 software system. Purchasing of Pella and buyout vendor items. Entered product acknowledgments for Pella and buyout items into the AS400.

Olney, Md

Independently managed all evening banking transactions. Prepared, submitted, and monitored weekly sales goals with the senior management. Consistently in top 5% of all regional tellers for Teller Sales Referral Program. Two-time winner of “Freedom to Act” award in Maryland Northwest Region

Associate Of Arts (Aa), Business Administration And Management, General

Education record