Adrian Aron

Adrian Aron Email and Phone Number

Training Manager @ Johnson Controls | Microsoft GSOC Program @ Johnson Controls
milwaukee, wisconsin, united states
Adrian Aron's Location
Seattle, Washington, United States, United States
About Adrian Aron

Adrian brings over 9 years of leadership experience in GSOC, coupled with expertise in project management and business intelligence tools, to his role as the Operations Center Shift Manager at Johnson Controls. In his capacity overseeing the Microsoft Global Security Operations Center, he guarantees 24/7 monitoring and rapid response for global assets. Adrian is acknowledged for his proficiency in driving process improvements, implementing automation, and extracting actionable insights from metrics through strategic use of business intelligence tools. His esteemed reputation in security management and operations solidifies his standing in the field.

Adrian Aron's Current Company Details
Johnson Controls

Johnson Controls

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Training Manager @ Johnson Controls | Microsoft GSOC Program
milwaukee, wisconsin, united states
Employees:
63228
Adrian Aron Work Experience Details
  • Johnson Controls
    Training Manager - Microsoft Gsoc Program
    Johnson Controls Apr 2024 - Present
    Redmond, Washington, United States
  • Johnson Controls
    Operations Center Shift Manager - Microsoft Gsoc
    Johnson Controls Oct 2021 - Apr 2024
    Redmond, Washington, United States
    • Managed security operators and intelligence analysts, staffing levels, proactive investigations and critical incident management within the Security Operations Center, utilizing camera and alarm monitoring software and business intelligence tools to innovate risk solutions. • Eliminated operational inefficiencies by performing root-cause analysis on data to identify KPIs, creating SOPs, training, and report templates that automated existing metrics, showed ROI, and ensured compliance with quality assurance policies. • Pioneered critical internal and external stakeholder escalations by utilizing reporting, business intelligence tools, and fostering cross-functional collaboration with facilities, local law enforcement, and senior leadership.• Managed budget by leveraging data within PowerBI reporting, making recommendations for resourcing of headcount to mitigate risk and improve client service.• Served as IT physical asset manager and technical administrator for LenelS2 signal acceptance to ensure compliance according to Microsoft’s policies.
  • Pinkerton | Comprehensive Risk Management
    Operations Center Shift Manager
    Pinkerton | Comprehensive Risk Management Nov 2019 - Sep 2021
    Redmond, Washington
    •Assisted the Fusion Center Security Advisor during high or demanding operations periods.•Responsible for quality control of documentation and processes for VSOC staff.•Coordinated priority response for Tier 1 emergency alarms and reports.•Performed global system audits for devices and cameras within Americas, Asia, EMEA, and Puget Sound.
  • Pinkerton | Comprehensive Risk Management
    Sr. Systems Monitor
    Pinkerton | Comprehensive Risk Management Jan 2019 - Nov 2019
    Redmond, Washington
    •Developed the majority of short form communications including Pages and Desk Journal Entries.•Responsible for making sure SLAs are being met by staff.•Cross-Trained in multiple roles in the VSOC to fill in as needed.•Maintains an in-depth knowledge of all VSOC processes, procedures, and technologies. •Coordinated response to priority alarms and incidents by communicating with key stakeholders worldwide.
  • Pinkerton | Corporate Risk Management Services
    Systems Monitor (Microsoft Global Security)
    Pinkerton | Corporate Risk Management Services Sep 2017 - Jan 2019
    Redmond, Washington
  • Securitas Security Services Usa, Inc.
    Systems Monitor (Microsoft Gsoc)
    Securitas Security Services Usa, Inc. Sep 2015 - Sep 2017
    Redmond, Wa
  • Securitas Security Services Usa, Inc.
    Patrol Officer (Microsoft Field Operations)
    Securitas Security Services Usa, Inc. Apr 2014 - Sep 2015
    Redmond, Wa
    Responding to calls for service and emergencies around the Microsoft campus.
  • First & Goal, Inc
    Event Staff
    First & Goal, Inc Feb 2014 - Aug 2014
    Seattle, Wa

Adrian Aron Education Details

Frequently Asked Questions about Adrian Aron

What company does Adrian Aron work for?

Adrian Aron works for Johnson Controls

What is Adrian Aron's role at the current company?

Adrian Aron's current role is Training Manager @ Johnson Controls | Microsoft GSOC Program.

What schools did Adrian Aron attend?

Adrian Aron attended Bellevue College.

Who are Adrian Aron's colleagues?

Adrian Aron's colleagues are Krista Huizel, Melissa Mckean, Richard Bergeron, Susan E Gormley, Aaron Mckinster, James (Jake ) Bowling, Siju Cletus.

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