Adrian Baldwin Email & Phone Number

A Process Improvement professional with a focus on improving both Business processes and Support Service processes through Lean Six Sigma, Service Management and effective Process Management Systems. My expertise is improving Support Services and Shared Service Functions such as HR, IT, Finance and Real Estate both individually and as part of wider Global Business Services Groups. I’m an advocate of working with teams to upskill them to solve existing and future challenges, in a ‘do with’ rather than ‘do to’ manner. I am equally effective in working with small local teams, as I am with global multinational teams. A common thread through my career has been acting as a change agent to improve the operations of organisations, solving process management issues, developing improvement capability of teams and maturing process management. Specialities include: Lean Six Sigma | Service Design & Delivery | Process Measurement | Process Management Systems | Business Analysis | Risk Management | Process Improvement | Operational Excellence | Change Management | Programme Management | Governance | Stakeholder Engagement | Employee Engagement | Budget Management | Capital Planning | ROI Analysis

Listed skills include Process Improvement, Six Sigma, Change Management, Business Process Improvement, and 29 others.