Led a team of 5 employees, providing guidance, training, and support.Developed and maintained strong relationships with key clients, resulting in increased sales opportunities.Mentored and coached employees to develop their skills and advance within the organization.Oversaw all aspects of daily operations, including staff management, and customer service.Responded to emergency water and fire damage incidents, assessing the extent of the damage and developing a restoration planPerformed water extraction, drying, dehumidification, and mold remediation in residential and commercial propertiesUtilized specialized equipment such as air movers, dehumidifiers, and moisture meters to effectively dry affected areasImplemented proper containment procedures to prevent cross-contamination during restoration projectsExecuted efficient demolition of damaged materials including drywall, flooring, insulation, and cabinetryApplied antimicrobial treatments to prevent mold growth in water-damaged areasInstalled drying equipment strategically to optimize airflow and expedite the drying processConducted thorough inspections after restoration work was completed to ensure quality standards were met or exceededMaintained detailed records of all restoration activities including photographs, measurements, and job progress reportsProvided excellent customer service by addressing client concerns promptly and professionally throughout the entire restoration processAssisted in packing out contents from affected properties for cleaning or storage purposesTrained new team members on proper techniques for water extraction, drying methods, mold remediation procedures etcDemonstrated expertise in handling different types of water damage scenarios including clean water leaks or sewage backupsMaintained a clean and organized work area, ensuring all equipment was properly stored and maintainedProvided on-call emergency response services, promptly addressing urgent restoration needs

Removal and Installation of industrial and commercial roofing.

Identified sales opportunities and acted on leadsSold Powersports VehiclesHandled all prospective client correspondence, including calls, emails, sms and walk insEstablished and maintained relationships with customers and clientsScheduled meetings with prospective customers and clientsConfirmed emails, phone numbers and contact informationExplained and negotiated sales agreementsPresented products to clientsManaged customer escalationsWas able to showcase product knowledge and address concerns of customers and clientsProvided outstanding customer serviceContributed to product's and company's marketing strategy

Provide restoration services for structures that have been damaged by fire, mold, water, and weather.Water extraction, pad removal and replacement, carpet/floor drying and cleaning, mold and mildew remediation, deodorization/decontamination, demolition and debris removalMold removal, containment, negative air machines, HEPA air scrubbers, content cleaning and storage

Provide restoration services for structures that have been damaged by fire, mold, water, and weather.Water extraction, pad removal and replacement, carpet/floor drying and cleaning, mold and mildew remediation, deodorization/decontamination, demolition and debris removalMold removal, containment, negative air machines, HEPA air scrubbers, content cleaning and storage

Completed daily production approvalMaintained activity logsAssembled equipment according to blueprintsEnsured all equipment was running efficientlyOperated Block PressPacked and sorted containers

Greeting customers as they walk into the restaurantHelping guests with reservations and guiding them to their tableGiving guests accurate wait time estimates and seating them in the waiting areaProviding customers with menus and answering any initial questions they may haveOptimizing seating at different tables to ensure even workload for wait staffAnswering phones and scheduling reservations with large partiesRemoving used plates, glasses, cutlery and napkins from tables after diners are done eatingWiping up water spills, food stains and dirt from tablesStraightening out the tablecloth or replacing stained onesReplacing cutlery and glassware in anticipation of new dinersRefilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining tableRefilling drinking glasses with waterBringing out meal orders if waitstaff are busyHandling cleaning of the dining area at the close of day