Adrian Chen Email & Phone Number

Adrian Chen is a Events Technology Manager at Cisco Systems at Cisco Systems. She possess expertise in html, meeting view, active conference, event touch, photoshop and 6 more skills.

Listed skills include Html, Meeting View, Active Conference, Event Touch, and 7 others.

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  Events Technology Manager

  Cisco Systems

  Apr 2006 - Present

  Responsible and accountable for efficiently and effectively creating, developing and customizing websites for attendee registration whilst offering the highest level of customer service and quality.Build and maintain event websites by means of a web engine that allows the creation of customized registration fields for capturing information from the attendees registering for the event.Ensure the correct fields are available to capture data for Event Owners which allows them to facilitate… Show more Responsible and accountable for efficiently and effectively creating, developing and customizing websites for attendee registration whilst offering the highest level of customer service and quality.Build and maintain event websites by means of a web engine that allows the creation of customized registration fields for capturing information from the attendees registering for the event.Ensure the correct fields are available to capture data for Event Owners which allows them to facilitate their meeting and event programs; and train the Event Owners on how to utilize the site.Tools used for creating websites and registration forms are MeetingView, SMS (Seminar Management System), Active and Event Touch.Working closely with the Events Logistic Manager and Event Owners to build and modify client websites both quickly and error free Provide technical support to Events Logistic Manager and Event Owners Liaise directly with Event Owners to provide an overview of the web registration and development service available, provide suggestions and recommendations based on assessment of the Event Owner’s meeting and events programCreate HTML invites and graphics/ web banner for the event Creating and/ or Sending of Email CommunicationsProvide reports as required by Event Owner or Events Logistic ManagerPost event financial reconciliation Showcase creativity in site creationsProvide support to EMEAR and India events if requiredSME ( subject matter expert ) for Cisco technology in APJC teamSet up online survey using Vovici for pre or post event based on requirements from Event OwnersProvide reports of created survey to Event OwnerProvide badge printing support for events if requiredPrepare SLA, Quarterly Business Report, Annual Business Report and Customers Satisfaction Score Report using data captured in Business IntelligenceAny ad hoc reports as required by Theatre Manager or Team Lead Show less