Summary:I set up and managed a women's boutique store from scratch, overseeing all aspects from obtaining the activity license to marketing and advertising. I also launched the store's Instagram account and managed content production, increasing the number of followers by 7300 within three years. Additionally, I scheduled the presentation of goods in the store according to occasions and seasons, and handled the purchase and supply of store items both online and in-person.Achievements:- Successfully established a women's boutique store from zero to 100% and obtained the necessary activity license.- Developed and implemented effective marketing and advertising strategies to attract customers and increase sales.- Launched the store's Instagram account and managed content production, resulting in a significant increase in the number of followers.- Successfully managed the purchase and supply of store items both online and in-person, sourcing products from Turkey to create distinction and superiority among sellers in the country.- Designed showcases and managed all aspects of the store, including requirements management, sales, and marketing.- Photographed store goods and clothing and produced content to showcase the products in the store.- Created a customer club to enhance customer engagement and loyalty.

Summary:Experienced Operations Specialist with a strong background in managing import/export logistics, coordinating with domestic and international partners, and navigating complex regulatory requirements. Skilled in Windows Server 2016, DHCP, DNS, Antivirus Server, Print Server, GCOMES, Router Mikrotik, Excel, and Word.Responsibilities:- Served as the sole technical expert for resolving software and network problems and needs.- Managed and planned for obtaining necessary licenses and certificates for the company's activities.- Communicated with international insurance companies in Oman, Kuwait, Qatar, and UAE, and ensured compliance with regulations.- Registered incoming and outgoing goods, ship's crew, and containers in the Iranian port administration and GCOMES systems, ensuring accurate tracking and timely delivery.- Coordinated the shipment of 50+ goods with domestic and foreign freight service companies, resulting in a 20% increase in on-time deliveries.

As the only technical expert in the office, my responsibilities included addressing software and network issues, maintaining up-to-date organizational plans, overseeing manpower planning, managing inventory and recruitment processes, and controlling product entry and exit permits. Additionally, I dealt with customer complaints, served as the primary point of contact for answering calls, and communicated effectively with different units of the organization.Achievements:- Successfully addressed software and network issues, ensuring that employees had reliable systems to work on.- Maintained up-to-date organizational plans, aligning with company goals and changes and improving overall efficiency.- Oversaw manpower planning and provided reports on employee performance, ensuring that the company had the right number of employees with the necessary skills to meet its objectives.- Managed inventory and recruitment processes, ensuring that the office was well-stocked and that new employees were hired in a timely and efficient manner.- Controlled product entry and exit permits to the warehouse, ensuring that all products were accounted for and that they were stored and distributed properly.- Effectively dealt with customer complaints, ensuring that customer issues were resolved in a timely and satisfactory manner.- Served as the primary point of contact for answering calls, improving communication and reducing response times.- Communicated effectively with different units of the organization, facilitating collaboration and improving overall productivity.- Utilized technical proficiency with SAP, Word, and Excel to efficiently manage tasks and produce reports.

I am a skilled technical professional with expertise in installing, commissioning, and troubleshooting various internet services, including ADSL, VDSL, and SXT. I am proficient in setting up communication network servers and UPS, monitoring panels, and installing DSLAM and PAP rooms. Additionally, I have extensive experience in software installation, data recovery, and feasibility checks for radio communication. I possess strong skills in diagnosing and resolving various technical issues and establishing internal networks to enhance productivity and collaboration among clients. My exceptional customer service skills have enabled me to effectively address and resolve customer communication problems, ensuring their satisfaction with the internet services.Responsibilities:- Installation, troubleshooting, and commissioning of internet services for ADSL-VDSL-SXT.- Setting up communication network servers, UPS, and monitoring panels.- Installing DSLAM, setting up PAP rooms, and conducting feasibility checks for radio communication.- Performing data recovery for customers due to virus and data loss.- Conducting software installation of SXT radios and arranging rack placement.- Providing network establishment services, including cabling, docking, patch panel installation, and testing.- Establishing radio communication on telecommunication masts and self-diagnosing SXT radios.- Diagnosing and checking for common ADSL problems, such as line beep, SNR, and splitter installation.- Installing, starting up, and troubleshooting Windows, antiviruses, and related hardware and software.- Providing ancillary services related to setting up the internet network, such as installing network cards and establishing internal networks.- Following up and solving customer communication problems and fixing installation problems.

Summary:As a Telecommunications Technician, I am responsible for ensuring that customers have reliable and efficient internet connections. This includes setting up and troubleshooting ADSL-VDSL-SXT internet services, installing and configuring internet network equipment such as DSLAM and PAP rooms, and conducting feasibility checks before setting up radio communication. I also establish internal networks and provide data recovery services to customers who have experienced data loss or virus issues.Achievements:- Successfully installed and commissioned ADSL-VDSL-SXT internet services for numerous customers- Efficiently set up communication network servers and monitored panels, ensuring reliable internet connections for customers- Installed and configured DSLAM and PAP rooms for internet network equipment, enhancing network performance- Successfully recovered data for customers who experienced data loss or virus issues, ensuring their data was not lost forever- Conducted feasibility checks before setting up radio communication, ensuring standard communication with the service provider was established- Established internal networks such as printers, scanners, and connections between computers, improving communication and productivity for customers- Diagnosed and solved various common ADSL problems, ensuring customers had a reliable internet connection- Installed all types of network cards (hardware and software), providing customers with the necessary equipment for their internet connection- Followed up with customers to resolve communication problems, ensuring their satisfaction with the service provided.

Summary:As a Network Administrator, I was responsible for monitoring and maintaining the company's communication network, ensuring quality and traffic volume standards were met. My role involved configuring and troubleshooting network devices such as DSLAMs, Routers, and Firewalls, as well as managing network security systems, including NAT, SNMP, filtering, and QOS. I worked closely with CRM and IBS software to ensure customer connectivity and troubleshoot common problems. Additionally, I created files for current work and investigated and resolved issues through communication with other departments in the company.Achievement:- Successfully monitored and maintained the company's network, ensuring that communication quality and traffic volume met established standards.- Implemented network security systems such as NAT, SNMP, filtering, and QOS, to protect the network from potential threats and ensure smooth operations.- Utilized CRM and IBS software to improve customer connectivity and troubleshoot common network problems, leading to increased customer satisfaction.- Created files for current work and successfully resolved issues through effective communication with other departments in the company, contributing to the smooth running of operations.