Adrian Duffy Email & Phone Number

My role is solely focused on ownership and accountability for all service related sales and support activities in our business. Key point of contact for clients, both pre - and after sales advice and support. Managing our clients service and calibration requirements using Orderwise sale software and Pipedrive solutions for both our GFM series portable and Click! fixed gas analyers. Renewing fixed system maintenance contracts and tracking new GFM portable and Click! system sales for future maintenance contract requirements. My achievements are setting personal forecasts and surpassing them each month. Introducing major clients to our business from just one extra question. Taking on extra work without being asked. Taking ownership of client issues and taking to conclusion with customer service. I engage with clients both UK based and world wide. Late invoice chasing with positive 100% results. results every time.

• 

  Customer Account Manager

  Gas Data

  Mar 2010 - Present - Coventry, United Kingdom

  managing handheld and fixed gas analyer servicing and maintenance contract renewal

• 

  Manor Hall

  Senior School