Adrian Eagles Email & Phone Number

Needham, Massachusetts, United States

United States

Brookline, Ma

Created new systems that have allowed for 100% paperless customer service experiencesDeveloped data analysis system that allows for sustainable growth

Brookline, Ma

Leads sales and marketing campaigns resulting in increased brand awareness in Brookline and surrounding towns; led to 100% increase in membershipDirects and controls daily operations to ensure high productivity, excellent performance and positive customer satisfaction resulting in the highest revenue/profit for a new school in Goldfish historyTrains and oversees a staff of 70 employees in subjects such as class scheduling, student progress, customer service and employee performance in order to ensure superior swim instruction and customer experience Organizes and leads community events including “Family Night Out” and “Water Safety Awareness” presentationsDirects and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the facility; trains all current staff on the EAP, leading to a perfect safety record to date.

Sherborn, Ma

- Manage staff of twenty five employees including lifeguards, WSIs, Park Rangers, and Gate Staff- Implemented emergency action plan leading to a perfect safety record- Plan and manage special events including July 4th games, Triathlon, Mile Swim, Sand Sculpture Contest

Oversaw the quality and success of all pool operations including maintenance of pool environment and interaction with swimmers and parents/guardians; led to an increase of membership by over 100%, reaching maximum facility capacityManaged staff of over sixty employees including deck supervising staff, lifeguards and swim instructorsServed as President of the JCC League and oversaw budget for both the league and swim teamCoached and developed multiple Top Ten New England swimmers as well as a USA Top 5 swimmerImplemented new training programs for swim team including clinics, camps, advisory board, travel trips, and underwater camera review leading to four consecutive JCC league championships victoriesOrganized multiple fundraising events including a Swim-A-Thon to aid victims of the 2011 Tōhoku earthquake and tsunami; raised over $5000 for the Red Cross. Generated content for team social media platforms resulting in a 1500% increase of user engagement

Dover, Ma

- Created and implemented daily training schedule resulting in multiple athletes qualifying for Sectional and State Championships- Attended and contributed ideas at league meetings- Hired and trained assistant swimming/diving coaches- Organized and scheduled swim meets

Ft. Lauderdale, Fl

- Managed staff of forty employees including Security, EMS, Customer Service, and Operational Staff- Created and implemented new budgetary system using excel- Created and designed event manager protocol booklet- Trained current and new employees in new event software

Mba, Business Administration

Bachelor Of Science (B.S.), Sport And Fitness Administration/Management