Passenger Service Agent
CurrentPerforming check-in and boarding procedures at Keflavik airport for Icelandair, SAS, Finnair, Lufthansa and many moreProviding information on flights, routes, and assisting passengers as per their needsReceiving baggage from passengers and ensuring proper labelingOperating equipment and devices used in the job, such as ticket readers, touch screens, communication devices, etcAdhering to safety procedures at the airportProviding support for passengers with special needs, such as individuals with disabilities, children, elderly passengersMonitoring and updating information on flights, flight schedules, regulations, and proceduresEfficiently managing time and completing tasks according to the flight schedule