Adrian Gitonga Email & Phone Number

London, England, United Kingdom

King'S Cross, England, United Kingdom

Elite Associates are specialist retail, fashion & lifestyle recruitment consultancy, providing temporary, interim, contract and permanent recruitment services globally.Elite Associates Head Office Division specialise in Production, Technical, Design HR, Training, Development, Finance, Buying & Merchandising, Wholesale, Development and Logistics, Supply Chain recruitment and are a recognized brand assisting in roles within Retailers, Brands and Suppliers.At Elite Associates we provide the ultimate experience for our clients and candidates, connecting dynamic businesses with select candidates.Our consultants are experts in their area of speciality, providing consultative advice, salary benchmarking and expert industry opinion.Above all they are committed to delivering exceptional results to both clients and candidates. Our reputation is built on exceeding on expectations.Elite Associates is widely regarded as the consultancy of choice for discerning employers and dedicated retail professionals at all levels.Elite Associates: Winners of The Recruiter Award for Excellence in 2009, 2011 and again in 2012!!

Mayfair, London, England, United Kingdom

Responsibilities • Responsible for the visual look and feel of the store, display areas. • Working with architectural features of stores to maximise the available space.• Training sales teams in-store visual merchandising techniques and concepts. • Adjust displays in order to promote new products and special offerings. • Providing expert knowledge on products and styling ensembles. • Identifying client’s needs and help them find clothing items that fit their body type. • Creating complete looks from head to toe to match client’s style.

Responsibilities • Analysis of seasonal data, identifying trends and patterns in sales. • Supporting management with daily tasks. • Creating events with the press team. • Provide support to customers throughout the entire shopping experience. • Ensuring the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement). • Making sure store presentation and visual merchandising standards are maintained according to company directives.

London, England, United Kingdom

Responsibilities • Responsible for building a client base of loyal shoppers who make frequent purchases. • Leading each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires. • Doing end of day taking for management. • Attending brand training and buyer meetings. • Ensure to follow through on client enquiries and after appointment follow-ups. • Maintain flexibility, tact, patience, honesty, effective communication skills and ability to develop relations and trust with all clients.

London, England, United Kingdom

My role at A.P.C I’m required to provide a luxury customer service and outstanding Shopping experience, supporting senior members of management on daily operations and Identifying customer needs and answering all products related questions. I’m able to respond to queries regarding price, location, features, benefits and use of A.P.C. product. Responsibilities • Attending regular training sessions on seasonal product launches to ensure knowledge is up to date. • Building a client base, and being mindful of A.P.C approach, driving brand awareness and customer interaction. • Liaising with head of retail and key staff members of the head office team. • To assist the Sales Manager and Head of Retail with training needs. • Creating a strong visual impact for the Brand by creating displays, whilst maintaining the Brand’s image and style.

London, England, United Kingdom

Responsibilities • Responsible for the visual look and feel of the store, display areas. • Implementing and executing effective merchandising strategies Conceptualize new and fresh store design. • Presenting effective promotional ideas to increase store profits and sell through. • Giving feedback to head office and liaising closely with design, merchandising, sales teams and buyers. • Photographing windows, walls and displays in order to creating a visual merchandising pack to send out to the head office, to ensure consistency with the company brand and image. • Assisting customers with purchase decisions. • Ensuring that all customers receive excellent service, customers with questions, needs and purchases.

Responsibilities • Providing exemplary customer service for all customers. • Processing and preparing merchandise for the sales floor. • Responsible for understanding all distinctions between various lines of the Saint Laurent brand. • Keeping product information updated and fashion trend • Ensures sales target are met • Ensure excellent standards of presentation and organizing on the shop floor and stockroom.

London, England, United Kingdom

My role at Opening Ceremony consists of assisting with the launch of the first store in London, maintaining top sales and developing a successful client base. I am consistently ranked among the top performing sales associates within the company. I have experience in directing and influencing merchandising, providing excellent customer service and after sales care according to company standards. During my time at Opening Ceremony, I have developed a lucrative client book, and regularly provide product training to members of staff. Responsibilities • Building the VIP customer base. • Competent in processing orders. • Resolving customer complaints. • Determine problems with merchandise. • Influence buyer’s decision making through forecasting trends and providing sales Feedback. • Perform under pressure to meet targets and sales requirements. • A proficient team leader.

London, England, United Kingdom

My role at Selfridges required me to establish and develop client-based business strategies to ensure brand-specific sales growth. I was required to understand trend forecasting to best serve as an expert stylist and aesthetic consultant. I delivered high level service to a wide range of international customers whilst performing efficiently within a team environment.Responsibilities• Meeting targets and sales expectations.• Working alongside a productive and efficient team.• Completing mini audits.• Providing the best possible service and brand representation. • Stock replenishment and deliveries.

London, England, United Kingdom

My role consisted of maintaining an organised client book whilst providing excellent customer service within a fast-paced luxury setting. Responsibilities • Efficiently manage phone orders, sales, and merchandise. • Staff training and brand development. • Communicating with buyers in regards to customer needs and incentives.• Providing merchandising suggestions to increase sales. • Demonstrate exceptional ability to connect with clients and achieve long term relationships.

London, England, United Kingdom

Responsibilities • Develop and retain customers through outstanding sales and client development.• Handle special orders and vendor communication. • Assist with merchandise decisions and strategic planning for all product categories. • Ensure customer satisfaction levels are continually improved. • Proactively develop sales by selecting an appropriate range of options for the customer.• Providing product knowledge, overcoming objections and offering appropriate additional items Liaising with the line manager. • Consistently exceeded sales target and achieved top sales in the department.