A results oriented business professional with extensive experience in strategic planning, improving efficiency of operations, new business development, financial management and team building. Able to identify areas of strength and weakness and implement company policies, standards, changes in operations, and systems that optimise productivity and bottom line. Highly proficient in consultative and solution selling with proven ability to identify and capitalise on business building opportunities while gaining buy-in from stakeholders with differing agendas. Known for being an excellent communicator with the ability to listen to customer and devise solutions to meet specific objectives to build customers trust and respect. Proven expertise in being able to establish strong negotiating positions, articulate competitive value and exploit new business opportunities. Core competencies include: - Able to instil my vision to achieve company goals and surpass product and service expectations while maintaining quality, safety and customer service integrity through total quality management. - Successful in creating and implementing strategic plans, setting and administering budgets and developing improved business processes to meet short and long term objectives.- Experienced in operations restructuring to address business growth and reduce costs- Adept at interviewing potential employees and sales representatives.- Able to evaluate performance and mentor sales staff to succeed. - Able to establish a team-spirited environment through a positive and proactive leadership style.- Adept at creating and implementing innovative marketing campaigns to increase revenue- Management training including teaching them how to read profit and loss statements, costs analysis, human resource reports, and in OH&S regulations and standards.Diverse background spanning over 36 years involving technical, operations management, service delivery and business development.