Adrian Grist Email & Phone Number

Having a continuous enjoyable career in hospitality management for over 16 years and always holding a position of responsibility, has led to being fully experienced in both front and back of house duties. A career starting out in the independent bar / club sector first and then moving into branded establishments within Spirit Pub Company for the past three years. An excellent team leader that ensures a team operates seamlessly together ensuring the venue’s success and therefore with more content customers, higher revenue and repeat business for a company. A competent ‘hands on’ manager, whether it’s dealing with customer issues, staffing issues or simply getting something fixed and back online there and then to ensure customer satisfaction. Working well under pressure and adhering to strict deadlines, whilst being a dedicated, organized and methodical individual with excellent interpersonal skills, always keen to develop new skills personally along with coaching and mentoring others to achieve a goal. Having an active and dynamic approach to work along with being determined and decisive, incorporating an ability to identify and develop opportunities for the venue, and therefore employers whenever necessary.Key SkillsFully competent in all aspects of running a responsible business including Sales/Purchase ledgers, VAT, Payroll, Tax/NI, Cash flow, Stock control, Staffing (levels, training and recruitment), Health & Safety legislation, Environmental Health requirements, Licensing, Advertising and Promotions.Organising events; DJ's, Bands, Cabaret, In-house events.Very high customer service standards with a strong focus on ‘charm, retain and revisit’Ability to function sensibly at all times, not afraid of hard work or long hours, whether it’s late nights, early mornings or 18 hour shifts.

Listed skills include Hotels, Hospitality Industry, Hospitality Management, Restaurants, and 12 others.