-Processed maintenance requests, dispatched contractors, and managed tenant relations for social housing properties.-Supported property refurbishments, preparing them efficiently for tenancy or sale. Maintained accurate records of all maintenance activities and repairs in property management software.-Ensured compliance with health and safety regulations, conducting risk assessments to provide a safe living environment for tenants.-Assisted with emergency maintenance needs, ensuring a quick and effective response tominimize disruptions.

-Managing HMO and serviced accommodations, ensuring tenant and guest satisfaction.-Handling guest bookings, tenant onboarding, and maintenance coordination with contractors.-Conducting regular property inspections, asset management, and updates for all propertycertificates.-Organized daily cleaning rotations for the cleaning team across short-term accommodations and HMO properties.