Joined the Professional Services team building tools to facilitate cloud adoption and AWS migration through comprehensive cost comparison and migration planning.

Managed the execution and enterprise adoption of T-Mobile's cloud migration of test and defect management capabilities.Identified the early adopters and worked to define an initial product construct that worked for them. • Defined the team's backlog in support of further iterations for the enterprise rollout.• Led the team in coordinating the delivery of the new platform, right-size it, improve operational excellence through monitoring and task automation.

• Led cross functional teams of analysts and architects to successfully deliver complex, enterprise scale software solutions in support of many strategic business initiatives.• Conducted in depth analysis identifying business needs, delivery constraints, risks and dependencies.• Sought the best customer experience, while balancing top business priorities and limited resources.• Authored high level architecture and directed discovery and documentation of end to end solution.• When needed, provided innovative, scrappy, yet effective solutions for rapid time to market.• Took ownership of solving problems big and small, in all stages of the software development lifecycle.• Coached others into proficient lead system analysts; created a wiki for sharing domain knowledge.

Liaison between the customer (T-Mobile business groups and enterprise in-house systems) and the delivery and testing organizations for the Billing platform (the Amdocs Billing system and a number of satellite applications provided by different vendors).I've been involved with, and often owned from the billing analysis side, some of the major projects in T-Mobile for the past 3+ years.My responsibilities include:• Participate in scoping sessions, requirements gathering and high level design decisions• Facilitate and drive inter-application design discussions, end to end solution architecture• Capture and document the functional requirements impacting the Billing systems• Assist the development teams in identifying solutions and implementing the requirements• Present and review the solution with the business and testing teams• Support for all testing levels in documenting the test behavioral model and test cases, defect handling and resolution• Advise business in initiating and implementing table driven configurations delivering new functionality without code changes• Participate in the release to production• Focal point for other analysts and the customer groups on Accounts Receivable and Collections issuesAs part of my role I have to collaborate and bridge between numerous groups from T-mobile, Amdocs as well as other vendors . I keep track and pursue the resolution of open issues in all the stages of the project; propose options, identify and manage risks, close gaps.I've handled a number of special tasks like high level feasibility assessments, implementing new documentation templates and processes.Managed to establish great work relationships with folks from all teams, areas, vendors.

Member of the Amdocs Ensemble competency group, certified in Accounts Receivable and Collections.I've handled projects in many accounts all over the world and traveled on site for customer support in a number of occasions.My responsibilities included:• Participate in inter-application design discussions• Document and review with the internal customer the design details• Implement code changes• Support for all testing levels in defect handling and resolution• Analyze system performance, identify and implement enhancements• Participate in the release to production• Focal point for on Accounts Receivable and Collections issues• Train and mentor new team matesI have learned to work, to enjoy and to appreciate the work in a complex, multicultural company, to follow Amdocs procedures and methodologies.

For most of the time I have been the IT person assigned to the Sales department.I was in charge of maintaining the application for the management of the sales force, responsible for the monthly revenue and career steps of every agent in the network.My responsibilities included:• Gather business needs regarding the sales force performance and remuneration• Implement code changes to fit the business needs• Test and deploy the changes in production • Analyze system performance, identify and implement enhancements• Focal point for everything agents related to all the other applicationsThe application interfaced with multiple data sources and provided input for the general ledger, treasury, sales, training and marketing departments.In the last year I've been part of the team researching and developing the application for the management of the Health insurance policies.