Adrian Jacobs Email & Phone Number

Toronto, Canada Area

Provides dealers, customers, and end users with all aspects of product and technical support. Ensures acquisition of competent talent for a region by assisting dealer assets to develop Dealer Development Plan strategy

Orange County, California Area

Key responsibilities include: New Product Introduction development and implementation of Infrared Asphalt Restoration strategies to allow company to go public. My role continued to develop brand and building relationships with major OEM companies. Manage Research & Development initiatives and strategies from concept to market. Develop Sales & Service training and marketing collateral material. Responsible for Sales & Operations to provide service work for local customers. Direct in creating Marketing and Collateral material for Franchising and Licensing opportunities internationally. Streamline product manufacturing by working closely with suppliers to create the most cost effective, reliable and productive product by integrating the latest technology.

Greater Minneapolis-St. Paul Area

Support the achievement of revenue and market share targets for Global Paving products. Key responsibilities include: NPI (NEW PRODUCT INTRODUCTION) development and implementation of paving strategies. Responsible for all marketing related activities for Paver Screed product family and Allied Products (non-CAT) including NPI, worldwide commercial support, and worldwide product family business plan. Roles include interpreting competitive strategies and developments, determining and understanding worldwide market requirements and strategies. Deliverables include product functional specifications, nomenclature, pricing, sales forecasts, PINS (PERCENTAGE OF INDUSTRY SALES) targets, NPI training, advertising, and sales literature content; and long term product strategies. Additionally, as a core member on the Alpha Beta Screed NPI team, influences design decisions regarding product cost, reliability, and production targets. Conduct internal Caterpillar marketing to build awareness and support of (non-CAT) products and provide multi-level introduction of the (non-CAT) products to dealers Worldwide. Assist (non-CAT) with developing a global market plan for products and developing Product market materials. Goals included: Manage (non-CAT) Exclusive Sales agreement, Expand Allied Product offering, Manage Screed Alpha-Beta NPI Program, Field Sales Support

Toronto, Canada Area

Responsible for sales and service administration of Caterpillar Paving Products equipment sold by Caterpillar dealerships: (Finning, Kramer, Toromont, Battlefield Rental, Hewitt and Atlantic Tractor). Manage sales variance budget, development of short term and long term forecasts, analyzing market trends (economic and competitive), and development pricing strategies with different territories. Products include soil compactors, asphalt compactors, asphalt pavers, road reclaimers, soil stabilizers, and cold planers. Serve as the primary point of contact between the corporation and the dealerships. Principal responsibilities will include:• Dealer development to expand market share, customer training, sales promotion, warranty administration, product support, and competitive intelligence.• This position requires thorough knowledge of Caterpillar products, policies and procedures, and familiarity with dealer operations.

Harrisburg, Pennsylvania Area

Responsible for developing and implementing vision and growth strategy for the paving segment in the Harrisburg District: (Alban Tractor, Beckwith Machinery, Cleveland Brothers, Giles & Ransome and Carter Machinery). The scope includes machine sales, product support, and dealer/customer training strategies, marketing plans, order fulfillment and management throughout territory. The position works closely with other CAT industry and distribution representatives to exceed Vision 2020 goals to provide value added packages for customers to market paving products. Primary roles of the paving representative includes• Become an industry expert in areas of asphalt paving and compaction.• Direct communications/coordination between customers, dealers, Global Paving industry and product group • Represent Caterpillar in local industry and trade associations.• Instructed new sales and training techniques for dealer Territory Paving Specialist.• Serve as primary sales consultant within territory.

Chambersburg, Pa

Serve as liaison in the communication of factory programs, sales, marketing, engineering and services to dealers and customers. Implemented sales and service programs in my region to expand market share. Research new areas for implementing new product based on customer needs, allow close network with engineering and marketing. Diagnose product challenges in paving applications and systems. Expanded sales by introducing new dealers, viz., Foley Inc., Ohio Machinery, Holt of Ohio, and Toromont (Canada). Developed two “TOP TEN” Dealers for 1997, Ohio Machinery and Holt of Ohio.• Perform cold calls on customers to promote sales.• Train customers and dealers in hydraulic and screed installations.• Perform paver start-ups and demonstrations.

Shippensburg, Pa.

Liaison to engineering, production, manufacturing, service and sales departments. Maintained continuous contact with international dealer network, personnel, and customers to deal with field campaigns and factory field modifications. Support international dealers in South America, Asia, Middle East, Canada and Europe. Developed & \implemented regional and international service training schools. Provided worldwide factory service telephonically to diagnose product challenges with dealers and customers. Assist engineering in Prototype development of new product including field-follow. Warranty Administration Processing warranty claims accurately as they relate to machine defects in the field. Determining legitimate claims, understanding the technical nature of areas of concern and issuing credit to various accounts. Liaison to engineering, production, manufacturing, service and sales departments. Developed Technical Service Bulletins. Expanded the warranty system from the Fortress Allatt Ltd. Dbase III Plus System into Ingersoll Rand IBM format.

Toronto, Canada

Ingersoll Rand acquired Fortress Allatt.Service dealers, customers throughout Canada, USA and International. Provided instructional training on paving equipment. Assisted in training school held at the factory. Assisted Warranty Administrator in processing claims. Prototype new product with engineering.

Cape Town Area, South Africa

Entered Mechanical Engineering Technician Program. Serviced and repaired all equipment related to road and bridge building. Assisted in training of new recruit apprentice. Graduated Heavy Duty Equipment mechanic.