Adrian Jacques Email & Phone Number

Houston, Texas Area

3911 Aldine Mail Route

Working full time at Select A Car Auto Sales and still selling forklifts as well for PRG Equipment. 22 Years in the forklift Industry now.

Houston, Texas Area

I book loads for the logistics side of Cannonball Trucking.

Houston, Texas Area

I am currently a forklift, truck and construction equipment salesman for Rebel Sales and Salvage. We are located off I-10 and McCarty near the Budweiser plant. The owner of the company decided to shut down and concentrate on his growing pallet business. I am back on my own selling equipment for myself.

14323 Reeveston

I manage the parts inventory for the saw jets and CNC machines here as well as order the parts for all units including the 9 or so forklifts that we have here. Having been in the forklift business for many years I am familiar with the parts and service sides of this business and I have been able to give some insight into who to call and where to get parts and services for the fleet here at Wisenbaker which has saved this company money.

9727 Tanner Road Houston Texas 77041

I am responsible for selling new and used equipment, parts, service and rentals. We have in stock Heli, Tailift, Bendi and Drexel forklifts and narrow aisle forklifts and we have a great selection of used equipment as well.

Houston, Texas Area

I am an account manger for Accurate Material Handling and I sell new and used equipment in Houston and surrounding areas. My responsibilities include generating new business and retaining existing customers utilizing communication and customer service skills learned over the course of a 25 year career in the heavy equipment industry. I like the sales side of this industry because I truly enjoy helping customers find the right equipment. I tend to look at my job as more like helping my customers to find the right solution to their material handling needs and I love it when a customer calls on me for help or even just when they need advice.

Houston, Texas Area

Outside sales representative for Sunbelt Industrial Trucks. We carry the Komatsu, TCM. Tailift, Big Joe and JLG products. We offer online parts ordering system as well as trained staff to assist with parts, service or your rental equipment needs.

Sold parts, service and rental to new and existing customers. Made cold calls in the entire Houston area and input information into daily call report and goldmine.

Primary point of contact for a team that provides phone and field support for customers, maintain ticket tracking and customer contact information in real-time. Coordinate and manage ticket resolutions and escalation with technicians, customers, vendors and management. Determine, assign, measure and enforce service level agreements on a high volume of service tickets on a daily basis.

Supervised 20+ employees. Schedule and dispatch field technicians, equipment to appropriate locations. Prepared daily work logs, schedules for equipment maintenance. Monitor personnel and equipment locations to guarantee timely, efficient re-assignment of techs and equipment. Generated quotes and conferred with customers or supervisors to address questions or problems. Document, record and maintain files of customer request, work or service performed, charges, expenses, other dispatch information. Inventory. Created purchase orders, located vendors. Advise personnel about traffic problems, accidents, weather problems, hazards. Relayed work orders, messages to/from crews by telephone or two-way radio. Computerized payroll, billing for field work and shop. In twelve years moved up the ranks from Service Coordinator to Assistant Service Manager.

Managing and directing personnel to administer warranty claims. Point of contact for product quality issues and failure analysis reports. Investigate non-incidental product failures, authorize creation of appropriate field notices and facilitate resolution of field issues where customer has incurred a significant cost as a result of the issue. Update system information to satisfy specific contract requirements. Generate monthly reports and restructure reports and systems when necessary. Extract warranty data from related systems. Research improvements to reduce warranty costs. Creating new or revising old policies making certain that existing warranty policies are administered in a fair and consistent manner.

Prioritized and scheduled loads. Data entry in AS400. Driver support, Calculated available hours.

Pasadena, Texas

Ran the day to day operation of the Industrial Transportation division in Orange, Texas. This division handled the hazardous waste coming out of the chemical plants in Louisian and other areas for disposal at various hazardous waste disposal sites. Responsible for containers on two yards, Roll-off tractors, payroll, billing, customer relations, dispatching drivers and prioritizing loads.

Customer service, Parts sales, Parts counterman and Inventory control. Promoted to Route salesman and sold parts to out lying areas of Houston covering the Brenham, Byran, Lufkin and other surrounding areas.

Driver, Parts counterman, Purchasing, Inventory control, Service quotes and Customer service.

Business, Business

Activities and Societies: PHI THETA KAPPA 2008 to present Dean's Honor RollWhen I was laid off in June 2010 I returned to school to work.

Wordprocessing And Spreadsheets

Education record