Install and support LANs, WANs, IP phones, network segments, Internet, and intranet systems. Monitor networks to ensure security and availability to specific users. Configure new systems, maintain current platforms of internal servers and networking equipment. Manage the overall operation of the company's computer systems and related network and communication systems. • Configured and managed VoIP infrastructure for alarm panels on the remote locations using Asterisk and Twilio. •… Show more Install and support LANs, WANs, IP phones, network segments, Internet, and intranet systems. Monitor networks to ensure security and availability to specific users. Configure new systems, maintain current platforms of internal servers and networking equipment. Manage the overall operation of the company's computer systems and related network and communication systems. • Configured and managed VoIP infrastructure for alarm panels on the remote locations using Asterisk and Twilio. • Designed and created IPSec VPN tunnels to access security cameras. • Set up an email server for the company using Zimbra. Configured a spam firewall for the new domain using the eFa project virtual appliance. • Setup new servers using Xen Server virtualization. Show less

Developed computer information resources, providing for data security and control, strategic computing, and disaster recovery. Consulted with users, management, vendors, and technicians to assess computing needs and system requirements. Directed daily operations of the department, analyzing workflow, establishing priorities, developing standards, and setting deadlines. Maintained desktop applications, local area networks, IT security, and telecommunications. Managed implementation of… Show more Developed computer information resources, providing for data security and control, strategic computing, and disaster recovery. Consulted with users, management, vendors, and technicians to assess computing needs and system requirements. Directed daily operations of the department, analyzing workflow, establishing priorities, developing standards, and setting deadlines. Maintained desktop applications, local area networks, IT security, and telecommunications. Managed implementation of Cybersecurity efforts and fixes to software vulnerabilities. • Developed and maintained Local and Wide Area Networks for over 35 remote locations, responsible for switch, router and firewall configuration strategies. • Promoted to senior roles with added responsibilities and swiftly learned new technologies and skills to accomplish assigned tasks by the Director of IT. • Reduced downtime and increased availability with the correct implementation of the Nagios monitoring system. • Coordinated and implemented multiple circuit overhaul projects for all locations, acting as the main point of contact with providers. • Ensured high availability for an e-commerce site (www.frys.com). Also managed software releases and configuration updates for all the elements that conformed to the website. Show less

Established a new network infrastructure from scratch for a resort spanning three undeveloped islands. Ensured that the network can expand as the business grows and increase bandwidth as needed by working with vendors. Performed troubleshooting analysis and identified system failures; correlated events to determine points of failure of hardware and/or applications; provided recommendations; oversaw network issues, and notified parties of problems resolved promptly. • Designed and… Show more Established a new network infrastructure from scratch for a resort spanning three undeveloped islands. Ensured that the network can expand as the business grows and increase bandwidth as needed by working with vendors. Performed troubleshooting analysis and identified system failures; correlated events to determine points of failure of hardware and/or applications; provided recommendations; oversaw network issues, and notified parties of problems resolved promptly. • Designed and deployed a fiber and wireless network from the ground up on a group of islands in the Bahamas. • Troubleshoot issues remotely with no network access instructing non-technical personnel on how to proceed. Show less

Prepared IT infrastructure for PGA golf tournament, configured systems, and met vendor requirements to fix inadequate IT requirements for the event. Directed client-based projects, managed external contractors and in-house team of support staff/developers, and administered project budgets. Developed, executed, and oversaw procedures, policies, and related training plans for project management and infrastructure administration. Managed and established priorities for maintenance, design… Show more Prepared IT infrastructure for PGA golf tournament, configured systems, and met vendor requirements to fix inadequate IT requirements for the event. Directed client-based projects, managed external contractors and in-house team of support staff/developers, and administered project budgets. Developed, executed, and oversaw procedures, policies, and related training plans for project management and infrastructure administration. Managed and established priorities for maintenance, design, development, and analysis of entire infrastructure systems inclusive of LANs, WANs, internet, security, and wireless implementations. • Installed and configured switches, access points, wireless bridges, routers, and performed network updates. • Configured and managed an Asterisk PBX to provide phone extensions throughout the facilities. Show less