As manager my responsibility is the management and running of the IT department (includingservers, desktops, laptops and phone system) within the Irish office. I also co-ordinate with aconsultant, and remotely connect, to maintain the systems on the ground in our US offices.Key HighlightsProject managed office move from IT perspective to new premises Project managed the installation and configuration of our virtual environment on time and inbudget.Transition from… Show more As manager my responsibility is the management and running of the IT department (includingservers, desktops, laptops and phone system) within the Irish office. I also co-ordinate with aconsultant, and remotely connect, to maintain the systems on the ground in our US offices.Key HighlightsProject managed office move from IT perspective to new premises Project managed the installation and configuration of our virtual environment on time and inbudget.Transition from Domino/Notes to Office 365 PlatformInstallation and configuration of Palo Network Firewalls and VPNConfiguration of numerous test environments on AWS Provide end-user support across all offices using tools like Logmein and Remote DesktopConnection Show less

Liaise with Print Media and co-ordinate systems for review inpublications. Deal with the technical aspects of press releases. Configuration and installationof equipment at trade shows

Technical Support - Customer facing role in a call centre dealing with technical issuesCorporate Support - Similar support role but dealing with big corporate clients rather thanmembers of the publicSenior Tech - A technical team lead to support a team of 12 agents, and deal with morechallenging cases and customers.

Operator - Build assembly of computers. Troubleshooter - Investigate and repair systems that were non-functional coming of theproduction line.