With 18 sites across Scotland, Wales and England, my goal is to steer the national operational plan from concept to roll out, adapting the national strategy in line with local site-based execution. Key achievements in my role include• Consolidated national support by driving activities at site level• Reduced Head Office costs• Prioritising financial performance as KPI for each site• Developing a 1,3 and 6 month tracker to review performance metrics vs objectives.• Ensuring… Show more With 18 sites across Scotland, Wales and England, my goal is to steer the national operational plan from concept to roll out, adapting the national strategy in line with local site-based execution. Key achievements in my role include• Consolidated national support by driving activities at site level• Reduced Head Office costs• Prioritising financial performance as KPI for each site• Developing a 1,3 and 6 month tracker to review performance metrics vs objectives.• Ensuring cost of sales/labour costs are tracked• Minimising wastage without compromising service. • Achieved significant savings and delivered 5% efficiencies to the overall company labour cost• Championed a national focus on financial metrics and cost analysis• Opened five new outlets within ten months• Project managed the launch of a portfolio system for each position in the company• Implemented a companywide communications platform• Designing and delivering empowering training programmes for multi-level staff• Introducing a Succession Planning Strategy• Creating the company’s first corporate culture documentation. Show less

Responsible for leading this new start-up , I am proud to have launched a not-for-profit venture to support businesses with business rate relief, raising funds for charities whilst supporting UK military veterans.

With a portfolio of 14 sites based in the North and Northwest England, I designed the company’s approach to corporate culture. I was focused on designing the procedural guidance to support the evolution of this young business and newly recruited staff. Key achievements included:• Established a framework for growth • Promoting internal development/succession planning. • Designed the national response to COVID-19• Mentored three underperforming units within a short trading… Show more With a portfolio of 14 sites based in the North and Northwest England, I designed the company’s approach to corporate culture. I was focused on designing the procedural guidance to support the evolution of this young business and newly recruited staff. Key achievements included:• Established a framework for growth • Promoting internal development/succession planning. • Designed the national response to COVID-19• Mentored three underperforming units within a short trading year• Delivered the business plan for each site with full financial accountability for each region Show less

Working for Canada’s largest private hospitality employer, I had 4 UK sites (with a fifth under construction) under my remit. With full UK-wide P&L ownership, I delivered revenue growth from £1.4M to the final figure of £14M. Other notable achievements included:• Scaled the business resulting in an increase in revenue, outperforming group performance.• Empowered a multi-skilled regional team of over 200 members of staff• Transformed sites into destination venues • Project… Show more Working for Canada’s largest private hospitality employer, I had 4 UK sites (with a fifth under construction) under my remit. With full UK-wide P&L ownership, I delivered revenue growth from £1.4M to the final figure of £14M. Other notable achievements included:• Scaled the business resulting in an increase in revenue, outperforming group performance.• Empowered a multi-skilled regional team of over 200 members of staff• Transformed sites into destination venues • Project managed a brand new Chop Grill Bar Brand and store.• Led negotiations as the public face for Shark Club and for the holding company, Northland Properties • Oversaw the separation of the F&B arm of the UK business from the Canadian parent company, • Nurtured the talent pipeline, developed skills and aligned goals to succession plans• Achieved a record-breaking international weekly sales performance for the Aberdeen store.• Secured the 2019 purchase of the Portmarnock Hotel and Golf Links in Dublin. Show less

Whilst I have been working in the hospitality sector for many years prior to running my own restaurant, being the owner of No.27 Talbot Street was an incredible opportunity. I launched this restaurant from the ground up, achieving rapid growth and brand presence in a short timeframe. In addition, to creating the business model from a zero base, I gained a number of key accolades:o Voted “Best Restaurant” two years in a row (NI Fate Awards, 2008-2010)o Named in Michelin and Bridgestone… Show more Whilst I have been working in the hospitality sector for many years prior to running my own restaurant, being the owner of No.27 Talbot Street was an incredible opportunity. I launched this restaurant from the ground up, achieving rapid growth and brand presence in a short timeframe. In addition, to creating the business model from a zero base, I gained a number of key accolades:o Voted “Best Restaurant” two years in a row (NI Fate Awards, 2008-2010)o Named in Michelin and Bridgestone annually within just one year of openingo Voted “Top Three in Northern Ireland” (Good Food Guide, 2010-2011)o “Vision of the Future of Hospitality” (Stormont Buildings’ Parliamentary awards, 2008)o Winner Best Casual Dining (Restauranteurs Association of Ireland, 2009) Show less