Adrian Macro Email & Phone Number

Rochester, England, United Kingdom

Maidstone, England, United Kingdom

• All project administration including but not limited to generation of invoices, material / equipment ordering, project costs, email management, use of Microsoft Office suite (namely excel, word, outlook)• Successfully understanding client wants and needs and completing projects to their brief• Managing client expectations regarding wants, needs and meeting government regulations• Using industry knowledge and research to source high quality materials appropriate to project budget and brief• Creating and communicating quotations for work based on client brief• Staying up to date with and working to government regulations, adapting current work practices as and when needed• Effectively managing project deadlines to ensure efficiency both during and for the completion of the project• Self-taught and proficient in AutoCAD• Assessing safety parameters to ensure a safe working environment and ensuring those present in the building area be aware of safety requirements and always remain safe• Managing project costs and personal finances in line with project needs and HMRC rules & regulations• The correct use of tools and equipment

Queenborough, England, United Kingdom

Achievements and Responsibilities:• Creating in-depth user guides for bespoke sales management software Opera• Shared inbox management• Reviewing and improving processes based on operational needs and to improve communication across departments• Receiving and processing purchase orders• Issuing sales transaction invoices• Verifying orders, including customers' personal information and payment details• Contacting customers by phone or email to answer queries and obtain missing information as and when needed• Maintaining and updating sales and customer records• Assigning and sourcing parts for jobs• Front line for call handling• Compiling monthly sales reports• Directing feedback from customers to relevant departments• Supporting other departments with other administrative tasks as and when required

Maidstone, England, United Kingdom

Achievements and responsibilities: • Analysis of consumer buying trends to ensure consistent stock flow and avoid selling out of top sellers• Understanding top and low sellers to appropriately manage daily stock• Taking of deliveries and warehouse organisation• Logging all deliveries in company database• Updating floor plans to coincide with sales-based availability• Liaising with head office and warehouse units as and when needed• Praised by Area Management and Head Office for success within my roleCUSTOMER SERVICES ASSISTANT• Management Training which involved running shifts with a team of up to 10 staff.• Cash handling and cashing up• Strong customer service skills• Adherence to company policy• Stock management and replenishment.

Maidstone, England, United Kingdom

Achievements and responsibilities: • Managing incoming phone calls and mail• Organising stationery orders and liaising with suppliers to meet business needs• Team management• Rota management • Stock management of the bar, monitoring customer and seasonal trends and advising Landlord on appropriate stock to avoid selling out of top sellers and maintaining competitive business rates• Strong customer service skills• Analysis of consumer buying trends to ensure consistent stock flow and • Strong understanding of competitor prices and practices

Maidstone, England, United Kingdom

• Taking of and completing projects to a brief• Creating and communicating quotations for work based on client brief• The correct use of tools and equipment.• Assembly and installation of units and appliances