Adrian Manea Email & Phone Number

Bucuresti

Constanta

Main Tasks• identify the communication needs (mobile&fixed voice, mobile&fixed data) for existing Orange accounts and prospected Corporate customers• define these needs in customized communication solutions in cooperation with other departments (Technical and Marketing)• negotiate contracts in the spirit of Orange procedures and customers needs• offer counseling and ensure the interface between customers and Orange• report periodically on the value of the portfolio and daily… Show more Main Tasks• identify the communication needs (mobile&fixed voice, mobile&fixed data) for existing Orange accounts and prospected Corporate customers• define these needs in customized communication solutions in cooperation with other departments (Technical and Marketing)• negotiate contracts in the spirit of Orange procedures and customers needs• offer counseling and ensure the interface between customers and Orange• report periodically on the value of the portfolio and daily activity Show less

Constanta

Main responsibilities & activities- ensure customer expectations are exceeded in terms of service standards and product knowledge in order to grow the customer base- ensure efficient use of all resources in order to increase shop profitability- maximize sales through effective sales floor management- organize and coordinate Orange shop team activity- administration and improvement of operational flow in the Orange Shop- ensure communication lines between team… Show more Main responsibilities & activities- ensure customer expectations are exceeded in terms of service standards and product knowledge in order to grow the customer base- ensure efficient use of all resources in order to increase shop profitability- maximize sales through effective sales floor management- organize and coordinate Orange shop team activity- administration and improvement of operational flow in the Orange Shop- ensure communication lines between team members- cash management flow control- ensure supply chain management-develop and manage the performance of the shop team to achieve its full potential whilst following Orange policies and procedures-set SMART objectives - analyze team members performance (quantitative and qualitative) - propose new solutions to continuously improve team performance- responsible for developing subordinates skills and competences- appoint mentors and coaches for different employee category (new entries, underperformance etc.)- coach /develop the team members Show less

București, România

Responsibilities in addition to daily tasks:- Merchandising project coordination in shop- As Phone Expert, I became very fond of the Internet service so I’ve started to promote this service by generating an internal action to sell the WAP and Internet services available at that moment, therefore following the telecom market trends-- I’ve been fellow to many of my colleagues in sales, helping them to understand what is the meaning of being a Sales Representative for Orange, which… Show more Responsibilities in addition to daily tasks:- Merchandising project coordination in shop- As Phone Expert, I became very fond of the Internet service so I’ve started to promote this service by generating an internal action to sell the WAP and Internet services available at that moment, therefore following the telecom market trends-- I’ve been fellow to many of my colleagues in sales, helping them to understand what is the meaning of being a Sales Representative for Orange, which is the Orange relationship with its customers and which are the company’s values after which we moderateDaily tasks:- achieves and exceeds sales objectives and customer expectations whilst adhering to Orange Shop policies and procedures;- promotes and sells Orange handsets, services and products;- makes all necesary settings on PC, Phones or any other devices in order to maximise the utilisation data or voice services- establishes and improves customer relations- identifies customers needs and proposes the best solutions; optimises customers' acount and proactive cross-sell and up-sell- proactive attitude to look for clients and use all the necessary tools to achieve results ( outbound calls, etc)- offers support to the other members of the shop team- ensures advanced management of merchandise stock (which is responsible of) & participates to merchandise inventory- performs cash activity for products and services Show less

București, România

- Identifying the customer's need and provide the optimal solution.- Selling products and services- Product testing and demonstrations on customer demand.- Testing the functionality of systems and products on sale.- Providing specialized information on operating characteristics and installation of products

București, România

- Selling RDS & RCS products and services- Product testing and demonstrations on customer demand.- Testing the functionality of systems and products on sale.- Providing specialized information on operating characteristics and installation of products