With 20+ years of progressive experience in sales, operations management, and marketing, I have made significant contributions for driving profitable business growth for market-leading organizations in the retail/wireless industry. My strong analytical and leadership skills demonstrate my ability of being a successful business strategist and a dynamic leader with big picture vision. I am proficient in improving the company’s procedures, increasing the productivity and cost reduction by developing modern ideas and due to my perfect understanding of development principles. Throughout my career, I have proved my mettle in Customer Relationship Management, Business Development, and Marketing Operations that has resulted in noteworthy earnings for the organization. During my professional career, my ability of critical thinking, judgment and decision making enabled me to apply my expert knowledge and managerial skills for maximizing profits for the organization through sustained efforts. I have been recognized for promoting effective governance and positive change that improved operational efficiency, staff performance, and revenues. Owing to my diplomatic negotiation skills, I can easily interact with customers and resolve any problem with a sense of urgency and on time. I am adept at supervising teams, always treat them with respect and fulfill all the tasks accurately. Also I‘m stellar mentor of employees with proven success developing KPIs, implementing motivational techniques, and building a goal-oriented working environment. Technical proficiencies include Microsoft Office Suite, Watson, Qlik, Power BI, Edge, Quick View, Kronos ICAM, and POS I/II.
Listed skills include Direct Sales, Sales Management, Sales Operations, Customer Retention, and 18 others.
