Enterprise Licence Solutions clarifies and simplifies IT jargon and communicates licencing solutions in clear business terms, providing a common understanding from the coal face to the board room.We will work closely with your business stakeholders, IT organisation and vendors to ensure all opportunities and issues are brought to light and demystified. With ELS, you will be able to understand what you have now and what you need to do to prepare for the future.Services include vendor selection, licence strategy, contract negotiation, audit assistance, compliance disputes and cloud migration.

ServiceQUIK ZING is the all-in-one cloud software that digitizes small and medium businesses to improve operations, profitability and customer experience.

Origina is the leading independent IBM software maintenance company in the world. We are building the IT service company of tomorrow for the software of yesterday, but this time, Faster, Better and For Less! Come visit us on www.origina.com to see how we can help you!

Program manager leading contract negotiations with major suppliers as part of a major transformation for Toll Holdings Limited. This included renegotiation of Toll’s global agreements with Microsoft and resolution of major compliance disputes.

Established an ITIL based delivery model (Incident, problem and change control) to radically improve outcomes for 8,000 customers from a new SAP ERP implementation: . Reduced the incoming call rate by 70% . Reduced call backlog by 60% . Reduced average call resolution time by 75% . Established problem management to identify known errors and eliminate root causes of repeat incidents . Established change control management and change request processes . Established Service Level Agreements for customers, Operating Level Agreements with underpinning vendors supported by monthly KPI reporting

Managed the transition of the world’s largest SAP Business By Design (SaaS) implementation to operations, including the integration of SAP ECC payroll into the By Design finance service offering for over 8,000 users

Reporting to the CIO/Group Manager Engineering, in charge of program management for the establishment of strategic Site Asset Operations Centres (SAOCs) across Newcrest’s major gold mine sites in New South Wales, Western Australia, Indonesia and Papua New GuineaThe establishment of SAOCs represented a step change in operational maturity for Newcrest and the gold mining industry - consolidating multiple single function control rooms across mine sites to a single integrated control room:o Improved productivity through integrated production processes and control systemso Reduced costs through consolidation of systems, processes and roleso Single integrated reporting system to provide holistic real time view and advanced planningo Improved asset utilisation through integrated maintenanceo Improved safety management and reduction in lost time due to injuryLed, managed and motivated a team of 10 direct and 20 indirect reports including Business Analysts, Project Managers, Enterprise Architects, Process Engineers and Technicians as well as external suppliersManaged a $15M program budget and ensured accurate deliverables across the project lifecycle including requirements, design, build, testing and transitionEstablished company-wide integration of Operating Technologies (OT) standards with IT, resulting in a standardisation of Operating Technologies, integrated security and an enterprise reporting platform

In charge of program management to transform Boral’s global IT infrastructure across 800 sites in Australia, Asia and North AmericaGained CEO approval for a global infrastructure portfolio with a capital investment in access of $30MStreamlined and delivered a new Standard Operating Environment for global businesses across end user computing, data centres, enterprise platforms and global networks consolidation: . step change in service delivery for customers . significant savings in reduced servers (400+), associated licencing and power . leaner, more flexible IT footprint . clear roadmap to the adoption of cloud based Xaas servicesBuilt, led and motivated a high-performing team of 20 staff including Enterprise Architects, Technology Specialists, Business Analysts, Project Managers, Test Manager and Change Manager and managed 20 indirect staffUnited Boral’s global IT community in support of the new direction through influencing and building a program governance structureNegotiated partnerships with strategic vendors (Cisco, Citrix, Riverbed, Microsoft, Oracle, HP, IBM) by aligning strategic plans, trialling new technologies and establishing formal project engagementsAccelerated global consolidation by introducing innovative technologies including virtualisation VMware/Microsoft), network optimisation (Riverbed), enterprise backups and archiving (Symantec)

Reporting to the CIO/GM Shared Services, in charge of overall Strategic Planning for the Shared Business Services department, including IT architecture, security and business case development following the merger of Financial Shared Services and Boral ITRecruited a new Strategic Planning Group with 20 staff including Strategic Planners, Architects, Security Professionals and Business AnalystsManaged $3.5M P&L and 5-year capital schedules with budgets in access of $70MDelivered annual strategic plans to the CEO and Executive Team and introduced a complete overhaul of end-to-end business processes including Payroll, Procurement, Credit, Receivables, Fleet and Supply Chain ManagementEstablished and chaired a global IT governance group which agreed common technology standards, global policies and guiding principles for IT investmentDelivered business cases for major transformation initiatives including the consolidation of global ERP systems with an NPV in excess of $10M, the consolidation of enterprise server platforms with an NPV of $3M and the transformation of global Wide Area Networks linking 600 sites leading to greater flexibility, reduced costs and enhanced user experienceEstablished quarterly KPI reporting, DMZ upgrades and formal risk managementAssisted in the establishment of a Project Management Office and formation of project steering committeesCreated a framework for strategic vendor engagement which resulted in the delivery of a renegotiated Enterprise Agreement with Microsoft and a global Unlimited Licence Agreement with OracleEstablished a single service desk built on an ITIL framework reducing rework and multiple points of contact, resulting in improved customer serviceReduced operational budget through reduced headcount and rationalisation of support contractsDelivered a service catalogue and formal Service Level Agreements, aligning enterprise system investments with business needs

Reporting to the IT Project Office Manager, in charge of the complete overhaul of Oracle ERP systems including business process alignment, governance, support, data management, performance, capacity and security

Lead a team of 20 professionals - application/system/database administrators and business analystsOvercame significant cultural issues to improve service delivery for over 100,000 customersEstablished service catalogue and measurable processes for incident, problem and change managementEstablished Disaster Recovery and Business Continuity Planning for business critical services

Excite@home was a start-up company launched in 1999 with two main products - customisable web portals (excite.com.au) and consumer broadband services. The IT Manager role spanned operations, planning, architecture, business case development and project management.Established systems and processes for customer provisioning and service management - leading to the acquisition of 50,000 new customers in 18 monthsBuilt a team of 20 IT professionals

Provided technical consultancy and business case development for mortgage insurance systems.

Responsible for infrastructure development and operations for the RTA DRIVES system and the DRIVES 97 project.

IT Consultant on a Contracts Management implementation.

Provided technical services in Global Billing Systems. Responsibilities included administration of servers, networks and Oracle databases, systems programming, performance, batch processing and security.