Senior Product Manager
Current- Devised and executed the implementation of Teams, spearheading research and collaboration that directly resulted in a 97.3% and 272.8% increase in usage by Enterprise and Professional accounts respectively- Innovated pricing and packaging strategy with team limits, significantly contributing to 54% of Q1’s ARR from expansions and upgrades- Stepped up as acting Interim Product Director during a critical transitional period, leading six product areas and managing the delivery of two major releases amidst significant organizational and leadership changes; receiving commendation for strategic leadership and initiative- Identified critical gap in insights and initiated a thorough analysis of churn, win/loss rates, and NPS, uncovering critical data that reshaped product strategy and was highly praised by executives