In my role as a Business Analyst at Risolto, I'm responsible for supporting clients in the analysis and design of business processes, systems, and data structures to optimize performance and achieve business goals. My key responsibilities include gathering and documenting business requirements, analyzing data to identify trends and patterns, and developing recommendations for process improvement and optimization. I work closely with clients to understand their business needs and objectives, collaborate with cross-functional teams to design solutions that drive digital transformation.Key Responsibilities:1. Gathering and documenting business requirements through interviews, workshops, and other methods2. Analyzing data to identify trends, patterns, and opportunities for improvement3. Developing recommendations for process improvement and optimization based on data analysis and business needs4. Collaborating with cross-functional teams, including developers, project managers, and subject matter experts, to design and implement solutions5. Supporting the development and testing of solutions to ensure they meet business needs and requirements6. Providing ongoing support to clients to ensure the successful adoption and use of solutions7. Communicating effectively with clients and internal stakeholders to ensure project success8. Staying up-to-date with industry trends and best practices in business analysis and digital transformation

In this role, I was responsible for designing and developing innovative learning programs that drove business results and met the needs of a diverse range of learners. In this capacity, I developed training solutions tailored to the specific needs of our clients and worked with peers to design best-in-class programs. Via phone or onsite visits, I delivered trainings within an organization or through third party vendors meeting specific needs within a project's stated time frame.key responsibilities1. Using instructional design principles and adult learning theory to create engaging and effective learning experiences2. Managing the end-to-end development and delivery of learning programs, including curriculum development, material creation, and evaluation3. Tracking and managing learning progress and success using learning management systems (LMS)Collaborating with subject matter experts and other stakeholders to identify learning needs and objectives4. Measuring and reporting on the impact and effectiveness of learning programs5. Continuously improving and evolving learning programs based on feedback and evaluation data6. Staying up-to-date with industry trends and best practices in learning and developmentI demonstrated strong leadership skills and the ability to effectively manage stakeholders and resources and had a proven track record of coordinating complex projects from start to finish.

During my internship at Training Vision Institute, I had the opportunity to assist with market research, data analysis and product testing. I contributed to the product roadmap and go-to-market strategy. This role gave me practical experience in product development and management, as well as an opportunity to work on real projects that impacted TVI’s bottom line.Key Responsibilities:1. Supported the product management team with market research and data analysis2. Assisted with product testing and user research3. Contributed to the product roadmap and go-to-market strategy4. Worked closely with cross-functional teams, including engineering, design, and marketing5. Participated in product meetings and contributed to product discussions6. Assisted with project management tasks, including tracking progress and deadlines

I worked in AIESEC as the Global Product Manager in Kenya, where I managed the Global Entrepreneur and Global Talents programs. We helped young professionals develop their leadership skills through professional internships in start-ups, SMEs, and MNCs in Kenya. I was responsible for overseeing the day-to-day operations of the program across 13 chapters in sub-Saharan Africa.Key Responsibilities:1. Analyzing the performance, sustainability, and growth of the Global Entrepreneur and Global Talent programs2. Conducting product life-cycle and business model analysis3. Improving customer satisfaction and implementing NPS (Net Promoter Score)4. Creating and downscaling national product strategies and standard operating procedures to local offices5. Developing an education cycle and communication plan based on the needs of the local offices6. Managing data and information for global operations7. Providing strategic coaching and mentoring to product heads in local offices8. Preparing, facilitating, and delivering national conferences and summitsKey achievements:1. Successfully executing a regional conference with 150+ delegates from East African countries2. Managing 2 key partners (ABSA and Vivo Energy)3. Achieving 400% growth on the Global Talent productDuring my time at AIESEC, I also gained experience in project management, process improvement, and stakeholder management. I am skilled in data analysis and able to use it to inform decision-making, and I have excellent communication and presentation skills.

As a Partnership Manager at AIESEC in University of Nairobi, I was responsible for developing and managing strategic partnerships that drove business growth. I identified and evaluated potential partnerships, negotiated terms, and established mutually beneficial relationships with key stakeholders.Key Responsibilities:1. Identifying and evaluating potential partnerships that aligned with company goals and objectives2. Negotiating partnership agreements and establishing mutually beneficial relationships3. Maintaining and nurturing existing partnerships to ensure their long-term success4. Collaborating with cross-functional teams, including sales, marketing, and product development, to ensure that partnerships were aligned with company initiatives5. Tracking and analyzing partnership performance using data and metrics6. Developing and implementing strategies to optimize partnership performance and growth7. Managing the partnership development budget and resources to ensure cost optimization and efficiency8. Participating in industry events and networking opportunities to identify new partnership opportunitiesKey Achievements:1. Raising revenue of 650k (KSH) through partnerships2. Introducing a new event as a customer servicing initiative3. Winning the portfolio of the year award

As a Project Director of one of our biggest social impact projects, I worked with a cross-functional team to bring about change in the lives of families living in slums. A key responsibility of mine was delivering effective leadership and managing communication across all levels within the organization and with external stakeholders. I also helped measure and report on the impact of the project, continuously improving and adapting it based on feedback from evaluation data.Key Responsibilities:1. Developing and implementing strategies to achieve project objectives and impact2. Coordinating with cross-functional teams and external stakeholders to ensure project success3. Managing project budgets and resources to ensure cost optimization and efficiency4. Measuring and reporting on the impact of the project using data and metrics5. Continuously improving and adapting the project based on feedback and evaluation data6. Leading and managing a team of volunteers from multiple nationalities to achieve project goals7. Building relationships with key stakeholders, including community leaders, government agencies, and funders8. Ensuring compliance with relevant laws, regulations, and policies9. Communicating project progress and achievements to various audiences, including funders and the community