● Responded to inquiries and conducted consultations with potential clients.● Presented landscaping plans, explained services, and delivered detailed quotes.● Discussed pricing, payment options, and contract terms with clients.● Followed up with leads and clients, addressing questions, concerns, and feedback.

● Greeted club members and guests, assisting with inquiries and concerns.● Entered member sales transactions, services, and payments into the system.● Processed member paperwork, including address changes and electronic funds transfers.

● Oversaw the customer service department.● Handled clientele concerns, making policy corrections and cancellations as requested.● Performed cold calls seeking new clients for the agency sales department.