Adrian Pintea Email and Phone Number

• A detail oriented, resourceful with expertise in analyzing and supporting Siebel applications possessing 2 year rich Siebel experience (CRM – Siebel, Siebel Tools, Siebel Finance) working for a client from banking industry• Strong knowledge in Siebel Tools/Client in configuration and customization of Siebel Objects at multiple levels like Tables, Applets, Business Components, EBC, Views, Screens, Joins, Links, MVGs, Pick Lists, Toggle, Drilldowns.• Excellent Siebel development skills using Workflow Processes, Workflow Policies, Runtime events, Batch, Business Services, Siebel Scripting, Task UI, SQL• Extensive exposure with solution design team and business analysts• Refining, analyzing, formalizing high level requirements• Testing and documenting (lean documentation) functionalities in order to be useful to client

• Definition of technical specification (from both business and IT perspective for external collaborators • Tracking the implementation process to ensure that the business requirements are respected and also kept in the specification “boundaries” • Gather and formalize the business requests • Elaboration of user documentation • Defining and optimization of workflows and work procedures• Support of users and key users training (accountants / sales support)• Permanent ensure the communication between business (accountants, sales) and IT (externals implementators of various IT systems) • Support in project planning and in projects management

• Development of internal application to ensure insurance policies administration• Gathering requests and defining users needs for IT applications developed “in house” and/or external• Extracting and development of operational reports according to internal business requests.• Test cases preparation and bugs tracking (identification, reporting and solution approving) • Ensure communication between IT providers and business