Achieved new agreements with AAA customers across industries, including Automotive, Telecommunications, and Steel.Secured long-term contracts with top-tier clients, driving sustained growth and customer loyalty.Spearheaded the development of Kanban systems for enhanced logistics and supply chain management (SCM) efficiency.Designed and implemented strategic solutions for inbound/outbound logistics and customs processes, leveraging GRUCAS's comprehensive services portfolio.Led initiatives to develop and strengthen the company's freight forwarding division, enhancing service capabilities and market presence.Delivered 24/7 customer support, ensuring seamless communication and problem resolution.Expertly managed CRM systems, price quotations, and provided premium advisory services to clients.Fostered strong collaboration with cross-functional teams, including Operations, Commercial, and Finance, to achieve organizational goals and drive customer satisfaction.

Teach for the following college Classes:Supply Chain ManagementInternational Business IntroductionInternational Risk ManagementFree Trade Agreements I, II

Increase of 19% of total profit for Puebla Work PlaceDevelopment of AAA customer relationships

Development for new AA y AAA customersSea, On the Road and Air shipments operationClose of new deals with Automotive, Retail, Cargo Project, customers. Quotes for Import and export and import shipments (Hot Shots, charters, Premium freight, cargo project, spot, NAK and FAK ratesIdentify the customer' needs on their logistics and supply chain process and make match with EP portfolio services.

Logistics planningExecution of daily #Shipping ProgrammControl, supervise and coordination of shipping staff for #FCL Cargo, RAILROAD, and Ground Shipments under #CTPAT and #BASC standards. TRacking for Exports to Asia, Africa, LATAM and NAFTA zone#Yellow Belt project Development for new Warehouse Lay Out, Based on ABC/ 80-20 Pareto Model Use of #SAP on transport, warehouse, logistics and transport modules.Development of suppliers under BASC/CTPAT StandardsTracking and planning for NAFTA, UE sea and air shipments