Adrian Robert Dan Email & Phone Number

Ploiești, PH, RO

Bucharest, Romania

Bucharest, Romania

Receiving customer requests via chat, email or internal customer service portalSolving customer requests in a timely matterProviding customer guidance in the utilization of mySchneider portalEscalating tickets to upper level technical support when neededEnsuring customer data is accurate and up to dateMaintenance contract renewals follow-upCredit recovery.

Bucharest, Romania

On-boarding, coordinating and working on different projects (short/medium and long term) about new features developmentRoot cause analysisTranslations on French and French Canadian as main languages, English (US, GB) Engaging directly with customers and multiple internal/global teams to optimize projects start.Collaborating closely with customers to.

Bucharest, Romania

Transcribing and annotating high priority deliverablesDelivering high quality workTranslating established guidelines into daily work practicesWorking autonomously with minimal directionHandling unique data analysis requests from a range of data customersContributing to process improvements to reduce handling time and improve output

Ploieşti, Prahova, Romania

Registering client demands over mail/chat/social networking (Facebook, Twitter)Providing solutions to the clients in a timely matter according to the company policies.Ensuring аll communicаtion is hаndled professionаlly аnd promptlyDemonstrating strong product knowledge to еnsurе all customers queries are answeredBuilding rapport with customers and.

Târgu Mureş, Mureş, Romania

Drilling fluid selection and treatmentMaintaining drilling fluid parameters and drilling process overviewChemical treatment of drilling fluids

Ploieşti, Prahova, Romania

 Crude Oil Demulsification, Method Development, Implementation of Complete Demulsifier Programs, Blending for Continental Europe customers.  Scale inhibitor selection, WASEQ/ScaleSoftSpitzer prediction  Wax(Paraffin) and Asphaltene inhibition - selection and aplication  Corrosion inhibitor aplication  Biocide kill test – product selection, bacteria.