Responsible for leading multiple teams within Corporate and Store Operations focused on increasing profitability, strengthening customer loyalty, growing prescription base, and providing an innovative approach to the resource and operations direction of Mergers and Acquisitions execution. Responsible for designing, delivering, and improving in-store processes that are vital for the retail pharmacy business. Strongly focus on innovations research and development, and leveraging in-store technologies that drive the business, simplify operations, and create a more efficient workforce. Engaged extensively with Field Management, internal product development teams, and day-to-day support groups to ensure that 80,000+ associates across the nation can deliver an outstanding experience to customers and patients. Responsible for leading Corporate, Field and Store teams in the management/execution of key corporate & field milestones pertaining to Mergers and Acquisitions. Effectively oversee, ensure, and support proper and timely field execution of merger and acquisition transition tasks through project management, operational support, analysis and communication of performance metrics and pivot to enhance performance.

I am currently part of the Store Operations team at Rite Aid Corporation. I am the primary corporate business partner for a high-revenue account with Rite Aid. In this role, I am responsible for providing daily business support, interfacing with store teams and field operations to grow the business across a network of 4,600 locations including program execution, compliance, new service deployments, business operations, reporting, and analysis. I am also responsible for designing, delivering, and improving in-store processes that are vital for retail healthcare business. Engaged extensively with Field Management, internal product development teams, and day-to-day support groups to ensure that 80,000+ associates across the nation can deliver an outstanding experience to customers and patients.Finally, I’m strongly focused on innovations development and enhancing in-store technologies that drive the business, simplify operations, and create a more efficient workforce. Some of these innovations include:• Queue Management Technology / Retail and Consumer Analytics• Point-of-Sale System - partner with IT Development, Information Systems, and Quality Assurance teams to develop an industry-leading experience. • Two-Way Communications• Enhancing RF Unit Applications & Systems Functionality