Adrian Shepherd

Adrian Shepherd Email and Phone Number

Agile Systems, Citrix and Site Reliability Engineer | Enhancing Process with Automation | Migrating On-Premise to the Cloud | Improving Reliability and Performance | Elevating Visibility with Custom Reports @ Nike
beaverton, oregon, united states
Adrian Shepherd's Location
Apopka, Florida, United States, United States
About Adrian Shepherd

Professional, resourceful, and highly motivated IT Professional with a passion for people and technology. Over 20 years of experience has led to a broad technical skillset, exceptional problem solving abilities, and a proven ability to translate business goals into technology solutions. Highly articulate, someone who demonstrates excellent interpersonal skills across all levels including peers, management, clients and end-users. Personal integrity and a focus on continued learning and development motivate a desire to excel in all tasks and responsibilities.

Adrian Shepherd's Current Company Details
Nike

Nike

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Agile Systems, Citrix and Site Reliability Engineer | Enhancing Process with Automation | Migrating On-Premise to the Cloud | Improving Reliability and Performance | Elevating Visibility with Custom Reports
beaverton, oregon, united states
Website:
nike.com
Employees:
99157
Adrian Shepherd Work Experience Details
  • Nike
    Infrastructure Site Reliability Engineer (Sre)
    Nike Nov 2021 - Present
    Supporting infrastructure with SRE principals including automation, improving reliability and observability. Creating NewRelic and Splunk dashboards to enhance reliability and observability. Adding automations for Network data collection and Smartsheet - Jira integration.
  • Nike
    Senior Client Computing Engineer
    Nike Jul 2015 - Nov 2021
    Orlando, Florida, United States
    Managed 8 Citrix XenApp farms (250+ servers, 80,000+ users, 1060+ apps). Provided 3rd level technical support for Citrix, VMWare Horizon and cross platform tools like Box, Zoom. Designed/built XenApp farms. Migrated Citrix NetScaler/ADCs from Aloclek into Azure. Migration of servers from internal datacenters to Azure (including converting PVS images to MCS).
  • Xerox (Disney Account)
    Systems Engineer (Citrix) - Technical Lead
    Xerox (Disney Account) Jul 2012 - Jul 2015
    Manage 6 Citrix XenApp farms with 300+ servers, 1200+ published applications and 10,000+ users. Manage a XenDesktop farm with 400+ XenDesktops. Provide 3rd level technical support to troubleshoot and resolve farm wide and user specific issues. Install and configure new Citrix servers in XenApp 4.5, 6.0 and 6.5 farms as need requires. Liaise with application owners to install, migrate, configure and support applications in the Citrix farm.
  • Aok Networking, Llc
    Contract Network Engineer
    Aok Networking, Llc Feb 2012 - May 2012
    Provided 3rd and 2nd level technical support to a client base of over 150 companies and over 2000+ users in the Central Florida area. Resolved hardware, software and network issues for mixed Mac, Windows XP/Vista/7 and Windows Server environments. Challenged to provide timely resolutions to support mission-critical applications.
  • Q-Armada
    Technical Consultant
    Q-Armada Aug 2010 - Aug 2011
    Managed multiple projects from server and software installations, through complex systems integrations. Multifaceted role supported the pre-sales process as the resident “subject matter expert,” actively engaging with clients to clarify project goals and providing insight into the feasibility of the solution requested. Conducted extensive technical analysis and research to provide project frameworks that met budget and timeline constraints and influenced project direction.
  • Q-Armada
    Managed Services Lead
    Q-Armada Jan 2008 - Jul 2010
    Operations Lead for the Managed Services division of Q-Armada, responsible for maintaining the health of supported IT infrastructure for both internal and external clients. Strategic and hand’s on role directing the setup, operation and continued development of Managed Services for a growing client base while maintaining service levels agreements and cultivating professional relationships with key stakeholders. Role also included duties as System Administrator for Q-Armada.
  • Sydney Ivf
    Systems Engineer
    Sydney Ivf Jul 2005 - Jan 2008
    Administered a network of 450+ workstations and 20+ servers, spanning seven separate geographical locations. Responsible for server provisioning, Active Directory, Exchange, backups/restores, patch and antivirus compliance, system monitoring, performance tuning, upgrades and problem management. Despite a small team and limited resources, satisfied the ever-increasing technological needs of the user community through a swift response to problem resolution and careful attention to service delivery.
  • Wefix-Pcs
    Senior Computer Technician
    Wefix-Pcs Jan 2001 - Jul 2005
    Provided desktop and server support to small-to-medium businesses and to home users. This included desktop/server builds and configurations, hardware and software diagnostics and troubleshooting, network infrastructure design and implementation, OS and application installation and upgrades, removal of viruses and spyware, and data recovery.

Adrian Shepherd Education Details

Frequently Asked Questions about Adrian Shepherd

What company does Adrian Shepherd work for?

Adrian Shepherd works for Nike

What is Adrian Shepherd's role at the current company?

Adrian Shepherd's current role is Agile Systems, Citrix and Site Reliability Engineer | Enhancing Process with Automation | Migrating On-Premise to the Cloud | Improving Reliability and Performance | Elevating Visibility with Custom Reports.

What schools did Adrian Shepherd attend?

Adrian Shepherd attended The University Of Queensland.

Who are Adrian Shepherd's colleagues?

Adrian Shepherd's colleagues are Melissa Grabiel, Abigail Huskey-Smith, Syed Abdullah, Sohan Kumar, Kurt Vlaeyen, Robin B., Julia Presley.

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