Sota Consulting Group are specialists in delivering digital transformation and process and procedural change, Microsoft, Azure and Office 365 solutions for medium to large enterprise sectors. We also specialise in email migrations and GDPR solutions. Experts in proof of concepts and exploratory of solutions for developing and established companies along with business change, readiness, communication and training strategy and delivery. Sota Consulting also strive and assist customers to see their real business benefit relisation position.We have worked with a diverse range of sectors to achieve their desired state and outcome from insurance, financial services, state and federal governments, travel and major technology firms. We are also proud to be a recognised Microsoft Gold Partner.

Sota Consulting Group are assisting Brit insurance with their digital transformation project. Office 365, Application Integration along with Business Change and Adoption.

Conducted Business Analysis for the Follow-me Print Project and Project Managed the printer collection and product ordering process.Transforming the Target Operating Model for the ordering, supply, ITAM, ITSM and support of desktop hardware, vendor portals and service design. Product Owner.

Conducted the Business Analysis for Exchange on-prem to Dedicated Office 365 service to tenant version, Azure and completed migration of mailboxes from Outlook 2010 to Office 365. I was involved in the design for implementation of key Office 365 products and offerings, which are to be released periodically in the coming years. Completed analysis and strategy for GDPR compliance for Office 365 and email components. Assisted with global printer roll out and follow me print. Consulted on ITSM practice and CMDB within ServiceNow. Completed migration support and knowledge transfer to Accenture Messaging. Lloyds of London. Part of the technical strategy and roadmap working group.

Conducted the Business Analysis for Office 365, Skype for Business, Skype for Business PBX/Conferencing, SharePoint, Azure, Service Transition and EUC implementation restructure and clean up. Design and implantation of Microsoft Teams, Intune along with Joiners, Movers and Leavers processes. Worked on transformation of client management services and Evergreen Desktop, Business Readiness and Business Change strategies. Completed a 35,000 exchange on premise to Office 365 cloud email migration. Performed comprehensive process improvement analysis with data, system, risk strategy, compliance and management and service mapping along with cost benefit analysis. Produced written training material, VOD’s and in person sessions along with post implementation hyper-care support.

Part of Dentsu Inc., Dentsu Aegis Network is made up of ten global network brands - Carat, Dentsu, Dentsu media, iProspect, Isobar, mcgarrybowen, Merkle, MKTG, Posterscope and Vizeum and supported by its specialist/multi-market brands. Dentsu Aegis Network is Innovating the Way Brands Are Built for its clients through its best-in-class expertise and capabilities in media, digital and creative communications services. Offering a distinctive and innovative range of products and services, Dentsu Aegis Network is headquartered in London and operates in 145 countries worldwide with around 35,000 dedicated specialists. www.dentsuaegis.comConducted the Business Analysis for Office 365, Skype for Business, Skype for Business PBX/Conferencing, SharePoint, Azure, ServiceNow, Service Transition and ITSM functions and EUC implementation restructure and clean up. Design and implantation of Matter Centre, Microsoft Teams, InTune, Project Online and Workday along with Joiners, Movers and Leavers and Mergers and Acquisition processes. Worked on transformation of client management services and Evergreen Desktop, Business Readiness and Business Change strategies. Completed a 35,000 exchange/Google mail to Office 365 cloud email migration. Performed comprehensive process improvement analysis with process, data, system and service mapping along with cost benefit analysis. Produced written training material, VOD’s and in person sessions along with post implementation hyper-care support.

Lead the business analysis for the companies CMDB, CMS systems along with ITSM, Customer On-boarding, API build and management, SLA harmonisation, integrations with Salesforce, Pivotal and MS Dynamics GP/NAV. This included data governance, asset management, process and operational improvement and mapping. Compliance, auditing and regulatory compliance. Responsibilities • Authored Business Cases• Assisted with Business Readiness/Change documentation and process• Elicited business requirements by conducting detailed interviews with end users, stakeholders and subject matter experts through workshops, user acceptance/experience testing.• Elicited Functional and Non-functional requirements.• Prepared Business Requirement Documents and using VISIO, Rational RequisitePro to manage analyse and convert business requirements in to functional specifications.• Project Managing and driving the core scope objectives with the use of PRINCE2 methodologies sprint planning. • Develop Use cases from requirements and created UML/BPMN diagrams such as use case diagrams, activity diagrams and sequence diagrams.• Functional modelling • Designed data flow diagrams, entity relationship diagrams and web page UX mock ups.• Prepared project progress reports and status reports• Present and recommend development solutions and options to stakeholders including prototypes, Wireframes, low and high fidelity UX mock ups and designs.• Prepared modelling and documenting the end users workflows.• Interact with development and test teams throughout design and build to improve overall quality• Use of Agile, Prince2, waterfall and other methodologies• Ran daily SCRUM sessions • Kept Management and Key Stakeholders up to date• Elicited requirements and assist in design and implementation of SharePoint• Created a library of acceptable templates for future programmes• Financial recharging models, procedures and processes

Leading the Business Analysis for Office 365, Skype for Business, Skype for Business PBX/Conferencing, SharePoint, Azure, ServiceNow, Service Transition EUC implementation for Pan-European 60,000 seat workforce. Working on transformation of client management services and Evergreen Desktop, Business Readiness and Business Change strategies. Responsibilities • Authored Business Cases• Business Readiness/Change documentation and process• Elicited business requirements by conducting detailed interviews with end users, stakeholders and subject matter experts through workshops, user acceptance/experience testing.• Elicited Functional and Non-functional requirements.• Business Requirement Documents and using VISIO, Rational RequisitePro to manage analyse and convert business requirements in to functional specifications.• Project Managing and driving the core scope objectives with the use of PRINCE2 methodologies sprint planning. • Develop Use cases from requirements and created UML/BPMN diagrams such as use case diagrams, activity diagrams and sequence diagrams.• Functional modelling • Data flow diagrams, entity relationship diagrams and web page UX mock ups.• Prepared project progress reports and status reports• Present and recommend development solutions and options to stakeholders including prototypes, Wireframes, low and high fidelity UX mock ups and designs.• Prepared modelling and documenting the end users workflows.• Interact with development and test teams throughout design and build to improve overall quality• Use of Agile, Prince2, waterfall and other methodologies• Ran daily SCRUM sessions • Kept Management and Key Stakeholders up to date• O365 discovery and implementation • Implementation of Skype for Business, Skype for Business PBX - PSTN• Elicited requirements and assist in design and implementation of SharePoint• Created a library of acceptable templates for future programmes• Financial recharging models, procedures and processes

Tranche Lead Business Analyst leading a team of 4, working on transformation of Client Management services, EUC, ServiceNow, Service Transition and Evergreen DesktopResponsibilities • Lead a team of 3 Business Analyst working towards transformation of Client Management (Casper Suite, SCCM, InTune, ServiceNow, Active Directory) services and Evergreen Desktop, Laptop (Mac OSX and Windows 10), Azure and MDM management. • Authored Business Cases• Assisted with Business Readiness/Change documentation and process• Gathered business requirements by conducting interviews with end users, stakeholders and subject matter experts through workshops, user acceptance/experience testing• Gathering Functional and Non-functional requirements.• Communicated and interacted on a regular basis with the programme manager, project managers and development teams through life cycle of the projects.• Prepared Business Requirement Documents and using VISIO, Rational RequisitePro to manage analyse and convert business requirements in to functional specifications.• Project Managed and drove core scope objectives with the use of PRINCE2 methodologies sprint planning. • Develop Use cases from requirements and created UML/BPMN diagrams such as use case diagrams, activity diagrams and sequence diagrams.• Functional modelling• Data flow diagrams, entity relationship diagrams and web page mock ups.• Prepared project progress reports and status reports• Present and recommend development solutions and options to stakeholders including prototypes, low and high fidelity UX mock ups and designs.• Implemented industry best practice via template and process improvement.• Interact with development and test teams throughout design and build to improve overall quality• Use of Agile, Prince2, waterfall and other methodologies• Ran daily SCRUM sessions • Security and Compliance of the System• Kept key Stakeholders up to date with regular reports• O365 discovery and implementation

Tranche Lead Business Analyst leading a team of 4, working on transformation of Client Management services and Evergreen DesktopResponsibilities • Lead a team of 3 Business Analyst working towards transformation of Client Management (Casper Suite, SCCM, InTune, ServiceNow, Active Directory) services and Evergreen Desktop, Laptop (Mac OSX and Windows 10) and MDM management. • Authored Business Cases• Assisted with Business Readiness/Change documentation and process• Gathered business requirements by conducting interviews with end users, stakeholders and subject matter experts through workshops, user acceptance/experience testing.• Gathering Functional and Non-functional requirements.• Communicated and interacted on a regular basis with the programme manager, project managers and development teams through life cycle of the projects.• Prepared Business Requirement Documents and using VISIO, Rational RequisitePro to manage analyse and convert business requirements in to functional specifications.• Project Managing and driving the core scope objectives with the use of PRINCE2 methodologies sprint planning. • Develop Use cases from requirements and created UML/BPMN diagrams such as use case diagrams, activity diagrams and sequence diagrams.• Functional modelling• Designed data flow diagrams, entity relationship diagrams and web page mock ups.• Prepared project progress reports and status reports• Present and recommend development solutions and options to stakeholders including prototypes, low and high fidelity UX mock ups and designs.• Research and implemented industry best practice via template and process improvement.• Interact with development and test teams throughout design and build to improve overall quality• Use of Agile, Prince2, waterfall and other methodologies• Ran daily SCRUM sessions • Security and Compliance of the System• Kept Management and Key Stakeholders up to date with regular reports• O365 discovery and implementation

Responsibilities• Gathered business requirements by conducting interviews with end users, stakeholders and subject matter experts through workshops, user acceptance/experience testing.• Gathering requirements for new system functionality.• Prepared Business Requirement Documents and using VISIO, Rational RequisitePro to manage analyse and convert business requirements in to functional specifications.• Project Managing and driving the core scope objectives with the use of PRINCE2 methodologies sprint planning. • Develop Use cases from requirements and created UML/BPMN diagrams such as use case diagrams, activity diagrams and sequence diagrams.• Designed data flow diagrams, entity relationship diagrams and web page mock ups.• Prepared project progress reports and status reports• Present and recommend development solutions and options to stakeholders including prototypes, low and high fidelity UI mock ups and designs.• Assisted in modelling and documenting the end users workflows.• Research and implemented industry best practice via template and process improvement.• Interact with development and test teams throughout design and build to improve overall qualitySAP Implementation and Migration• Business Analyst/Systems Analyst on the roll-out of SAP 6.5 and 7.0 for the Australian Commonwealth Government which encompasses 61254 users. • Led Analysis and assisted with designing back office migrations from BO/BI 4 up to the current version being used as above. This was mainly technical use and implementation of the application for infrastructure• Trained on the use and what the end user would see and provide training and troubleshooting sessions for the Service Desk staff. Contributed to the Learning Management System (LMS) for end user training specifications. • Worked closely with other Business teams as well as Technical teams• Kept Management and Key Stakeholders up to date with regular reports• System testing• Maintained Stakeholder engagement