Adrian Squires Email & Phone Number

Greater Toronto Area, Canada

Greater Toronto Area, Canada

Certified Mercedes Benz Canada, Passenger Car Service Manager and CV Service Manager (2022, 2023,2024) AWIN’s purchase of some Mercedes Benz dealership has opened an opportunity to expand my skill set working with a new team. This store will add new experiences that will help me grow in my roles in the automotive industry. My current role oversees 50+ employees in multiple areas of after sales. Current working with a multi-million dollar budget with high GP requirements at or above 75%. Customer experience improvements are also a major part of this role. During this time I have been working in colaberation with the members of Unifor as replreensted in the shop, detailing and service lot attendant. This exposure has gained me expereince in dealing with the day to day and disipliary situations. Keeping the training in the dealership up to par with the requirments of Mercedes-Benz Canada's standards is also part of my role here. I am the administrator for both the training and administration as it relates to Mercedes-Benz requirements at the dealership level.

Toronto, Canada Area

Moving around within the AWIN group. Thanks for the opportunity to come back to the VW Brand. Within my current role I have been a part of many changed within the dealership. Some of the major changes come from years of being told that items couldn't be changed. It was the usual "we have always done it this way, change never works" Well after 16 months later, we have a better service reception process. This has allowed the shop to be more efficient resulting in increased shop hours. Outsourced many tasks that also have increased the productivity of other areas. Client car washing are being done by a local car wash, this promoted the small business during the pandemic. Having a great team that has supported the changes and given me the ability to truly lead a group has now the attitude "what can we do next to be better".During the pandemic we have been able to sustain business by looking at how the business can run more efficiency. Some tweaks to processes and having the right personal have supported this initiative

Toronto, Canada Area

My time at AWIN's BMW Autohaus location had 2 Service Managers, 20+ service bays, 7 Service Advisors, 2 Warranty Administrators and a fully servicing Detailing Department. BMW Autohaus exposed me to the challenges that many service departments deal with daily This would include addressing client concerns, scheduling. and the financial goals of the dealership in respect to the profitability of service. Having a close connection with the New and Used Car department to complete required items to streamline the delivery process. Working with the Service Advisors, Parts department and accounting to increase sales. During my time I attending basic Service Manager training from BMW Canada in respect to the financial reporting of the dealership. I was involved with the processing of the warranty with the Warranty Administrators to get the warranty processed quickly.

Mississauga, Ontario, Canada

During my time with Subaru I have created a complete Technical and After-sales Learning management system from ground up. This is all encompassing for the After-sales area( Technician, Service Consultant,Parts and Warranty), starting with the design of a new LMS with in depth reporting for internal and dealership After-sales staff. Curriculum design and format using Articulate rise and storybook, taking the material from Subaru Corporation ( Japan ) to create web-based training and Instructor led training. Training material received during technical training attended in Japan. Management of the department included employee, budget and project management. Employee Management included managing Training Instruction and tasking in Montreal and Calgary. Budget Management for the overall department, dealer tooling, scan-tool sales and software support , and skills competition national and world events. Project management included the implementation of dealer scan-tool ordering as well as software updating and troubleshooting between Subaru Corporation and a third party IT company. Special tool program with Bosch Canada for tooling both technical special tools and Dealer equipment. Design and implementation of the National and preparation of the competitor for the world competition in Japan. Additional projects included telematics support on prototype vehicles. Coordinating with Japan for the world competency for technical knowledge with the Subaru brand. This testing is online with requirements regionally, set-up and reporting within Canada and back to Subaru Corporation. Technical support for dealers and technical helpline.

Ajax, Ontario

From this role I am involved in the design of training based on the material received at the Train the Trainers courses in Germany. Taking the material and applying what is relevant to the Canadian Market though contact with the Product planning teams. This role has allowed me to manage the projects and work with the team to get all the proper resources. Creating the curriculum and conduction Train the Trainers in our market trainers to allow training to Dealer technicians in time for launches or relevant training needs. During the development of the training there is also a need to budget and order needed vehicle and or training materials to deliver the full training.

Ajax, Ontario

From my position with the Volkswagen Group I have moved into the training role of our Premium brand full time. With my role as a Volkswagen trainer I was responsible for training Audi but only about 20 percent of the time. I now instruct technical and new model training with the Audi brand. This role also has allowed time to dedicate to curriculum, design and learning.

Ajax, Ontario, Canada

From my position with the Volkswagen Group I have moved into the training role of our Premium brand full time. With my role as a Volkswagen trainer I was responsible for training Audi but only about 20 percent of the time. I now instruct technical and new model training with the Audi brand. This role also has allowed time to dedicate to curriculum, design and learning.

Newmarket, Ontario, Canada

Aurora, Ontario, Canada

Toronto, Ontario, Canada

Diploma - Deans List, Automotive Technology

Certification Of Subaru Service Trainer, Automotive Training

Completed the Subaru Training Certification program. This training focuses on the aspects of technology and training in the Subaru.

Audi Master Guild Technician

Completion of the requirements for an Audi Master Guild Technician. This included the training in the areas of Electrical, Chassis.

Automotive And Educational Training Certificate, Certified Audi Trainer ( Germany )

I have completed the training requirements of Audi AG to be certified as a Audi Certified Trainer. This is based on Mythological.

Volkswagen Master Guild Technician, Automotive Technician, Master Status

Completed and Delivered all courses in the Volkswagen Curiculium Turbo Track, HVAC,Body Electrical,Networking,Engine Mechanical.

Volkswagen Service Trainer Diploma, Automotive Manufacturing Training

Pedilogical Training, Dictactics, Automotive Technicain training on Technologey and research for Volkswagen.