Enabled end-to-end troubleshooting for hardware and application(s) used by pharmaceutical sales representatives, over chat and telephony, while educating and improving caller understanding of enterprise and proprietary systems.

MOS 0631 - Network Administrator Network Administrators install operate and maintain local area networks (LAN) and wide area networks (WAN) to enable command and control. Typical duties include routing/switching configuration, cybersecurity, premise wiring, installation of network components. They establish technical control sites, conduct fault analysis, circuit testing and end to end troubleshooting. Additional responsibilities include, network monitoring and quality of service (QOS)… Show more MOS 0631 - Network Administrator Network Administrators install operate and maintain local area networks (LAN) and wide area networks (WAN) to enable command and control. Typical duties include routing/switching configuration, cybersecurity, premise wiring, installation of network components. They establish technical control sites, conduct fault analysis, circuit testing and end to end troubleshooting. Additional responsibilities include, network monitoring and quality of service (QOS) to maintain adequate bandwidth utilization in of communication networks and data services. Network Administrators will maintain records on activation/deactivation of communications links and maintenance actions performed. Marines will be familiar with routing protocols, virtual private networks (VPN), internet protocol security (IPSEC), subletting, traffic monitoring and cybersecurity.Reference: NAVMC 1200.1F Show less