Adrian Studt Email & Phone Number

Rockhampton, Queensland, Australia

• Provide day to day level 1 and 2 technical support/administration for multiple client environments
• Provide level 3 technical support for hardware and software to all customers
• Perform troubleshooting tasks, problem diagnosis, resolution, or escalate further to specialist teams
• Periodic onsite visits to client sites
• Provide continual improvement recommendations
• Maintain accurate records and ensure documentation is up to date

Rockhampton, Queensland, Australia

• Advise, train, and educate members of the public, transport industry and other government agencies in relation to legislation, procedures, and standards to encourage and ensure road use compliance and road safety
• Planning and performing surveillance, interceptions, inspections, audits, and investigations relating to compliance monitoring, complaints, and potential breaches of legislation
• Undertake programmed and non-programmed vehicle inspection activities relating to licensing and… Show more
• Undertake programmed and non-programmed vehicle inspection activities relating to licensing and accreditation.
• Use specialised equipment in the inspection and testing of on-road vehicles
• Plan and conduct audits of individuals and organisations conducting activities on behalf of the department and recommend education, further investigation, or enforcement action

Rockhampton, Australia

• typing proficiently including accurate recording of incident details
• operating complex computer systems within a multi-screen computer environment,
• employing assertiveness whilst employing empathy to the caller,
• triaging incoming calls for assistance utilising a systematic script in order to determine the likely severity of the patient's illness or injury,
• dispatching and managing multiple resource responses simultaneously,
• maintaining a high level of… Show more

Rockhampton, Australia

• Manage the provision of information technology (IT) support services and rectification of faults to the LASN including:
• basic network support;
• telephony support;
• desktop hardware support;
• computer hardware; and
• software related issues.

Rockhampton, Australia

• Provide analysis and advice on IT systems development and enhancement projects to improve efficiencies in overall enterprise performance.
• Investigate and analyse user requirements and oversee the implementation of innovative system improvement strategies and solutions.
• Coordinate development and successful implementation including the identification of implementation strategies and post implementation support of individual IT strategic tasks on behalf of the enterprise within budget….
• Coordinate development and successful implementation including the identification of implementation strategies and post implementation support of individual IT strategic tasks on behalf of the enterprise within budget.
• Develop and maintain customised reports using a variety of tools to meet the requirements of relevant business groups and their customers and develop, maintain and monitor the performance of these customised reporting.
• Operate in an autonomous manner to ensure business objectives are met through managing customer and service provider needs and provide continuous system support.

Rockhampton, Australia

• Execution of the company's strategy across the Rockhampton region
• Achievement of business outcomes across area through working autonomously and having good time management.
• Maximize revenue growth & effective management of all controllable expenses
• Optimization of all strategy, procedures and policies
• Setting appropriate sales & profit targets
• Ensuring superior customer service is provided at all times

Brisbane, Australia

• Promote and assist in the provision of customer safety and demonstrate a commitment to the Queensland Rail Customer Charter.
• Whilst providing a Queensland Rail presence throughout the network, enforce relevant legislation and accurately record any fines and/or system breaches.
• Investigate any alleged offences whilst being empathetic to customer needs/situations.
• Communicate and liaise with various third Party customers including;Police, Senior Network Officers, and… Show more
• Communicate and liaise with various third Party customers including;Police, Senior Network Officers, and family/friends of alleged offenders.
• Work in close proximity with fellow Transit Officers, develop a high level of rapport with other internal stakeholders including; Shift Supervisors, Security Monitoring Officers and team Seniors. Show less

Rockhampton, Australia

• Substantial level of customer service
• Meeting and exceeding sales targets on a monthly basis set by store manager.
• Building and upgrading Desktop computers and servers for the office and hotels.
• Level 1 and 2 Software and hardware support to over 2000 users.
• Supported operating systems – Windows Vista, Windows XP, Win2000, Win 98, UNIX.
• Provided support for the following software; Office XP, Office 97, Outlook 98/02, SAP system, Internet Explorer, Backup software and… Show more

Perth, Australia

• Maintaining the website.
• Level 2 helpdesk with clients all around Australia and New Zealand.
• Creation of and maintaining a database.
• Installation of servers and modems/routers into extensive networks.
• Installation of set top boxes into all rooms of the hotels allocated that week.
• Building and upgrading Desktop computers and servers for the office and hotels.

Brisbane, Australia

• OPERATION PROCEDURES
• Staff Coordination of 250-400 Promotional/event staff and contractors, relative to individual client requirements for the largest corporate companies in both Australian and international markets.
• Strong relationship liaisons with Vodafone, Independent Distillers, Maxxium, The Valley Chamber of Commerce, Ford Motor Company, British American Tobacco, Swift and Moore, Shell direct just to mention a few.EVENT.
• Strong relationship liaisons with Vodafone, Independent Distillers, Maxxium, The Valley Chamber of Commerce, Ford Motor Company, British American Tobacco, Swift and Moore, Shell direct just to mention a few.EVENT.
• Sponsorship Development, Procurement and Management
• Proposal presentations.