Adrian Terrell Email & Phone Number

Torrance, Ca, Us

Assisted customers with special orders and custom designs.Ensured accuracy, quality, and satisfaction with every customer and order.Worked with the credit department to help maximize each customers buying power.Assisted clients with coordinating events with our exclusive program “Perfect Proposals”.Previewed exclusive merchandise in private viewing rooms with clientele.Attended product knowledge trainings (i.e. The 4 C’s of Selling, Platinum Guild Training).Assisted each customer in finding the right product to fit their needs.Educated every customer with the knowledge of what to look for when buying a diamond and showed them what makes one diamond more beautiful than the other.

Helped to oversee the overall performance of the store goals and to make sure the store was operating at or above the company’s guidelines at all times.Lead my store to become the top sales store in the area and district for two consecutive quarters.Personally coached, managed and developed a few of my coworkers to become very successful within sprint itself.Assisted the store manager and district manager to implement any and all new trainings, goals and sales behaviors that the sales team might need to change or do differently to increase customer satisfaction.Held monthly and morning meetings with the rest of the management staff to educate and inform the sales team of upcoming news and products that sprint hast to offer to the customer.Managed majority of the escalated issues that customers had that arose due to unforeseen circumstances with the service and phone.Coached and developed my sales team members with tips and tricks of the trade that I learned over the years not only to make me successful but for their benefit also.Contributed to the company success by achieving the stores daily sales goals while maintaining my

Was in charge of managing the sales department and an average of 5-10 employees. Oversaw all the sales accounts for clients and companies affiliated with our organization.Was responsible for reaching and keeping department goals.Made sure that the sales staff was up to date on product knowledge and polices that the company required. Represented the company, and its position in the market, solely, with clientele. Maintained the company’s overall sales, and worked to research new markets, vendors, and clientele. Assisted the marketing department in brainstorming and implementing new ideas for creating and maintaining new business.