Enhanced customer experience by greeting and assisting patrons visiting the store. Prepared customer beverage and food orders to specification while providing friendly service compliant with high company standards. Informed customers of specials, responded to inquiries, and recommended menu items of interest. Ensured store environment adhered to safety and cleanliness standards.Resolved customer issues in often high-pressure settings while balancing competing priorities.Recommended new menu ideas and process improvements to management based on customer input.

• Generated over $500k in income by managing multiple provincewide paid campaigns • Offered support to the Marketing Manager in supervising and maintaining the website through WordPress and the company’s Meta and Instagram profiles• Analyzed key performance indicators for marketing efforts through Sprout Social• Responsible for preparing booths and representing the brand for various trade shows.• Constructed future marketing plans based on analytics research with marketing consultants

• Accurately check guests' photo identification for validity and age requirements.• Restock any and all products in store and arrange displays to promote consumer interaction with new/old brands.• Assist medical use customers in identifying cannabis remedies and methods of ingestion that best fit individual consumer needs.• Maintain strict inventory controls for regulatory compliance across dispensary operations (both on sales floor, and in storage areas).• Stays up to date in new regulations and new cannabis associated technologies.• Highly experienced in a fast paced, retail/sales environment specializing in cannabis.

• Managed creative development plans including creative briefing, web management, monitored marketing budget, proofreading and liaised with Marketing consultants and contractors.• Managed the Company’s Meta, Instagram, and Twitter profiles, frequently posting ad campaigns, updating information, and engaging with customer feedback• Gained 4,000 followers and over 150k impressions across those platforms• Maintained and updated the company's social media profiles, presence, and image.• Assisted with brand creation and visuals through graphic design using the Adobe Creative Suite and production of advertised material• Liaised with the marketing officer to monitor analytics to ensure goals for engagement were met

• Acted as customer support for clients who had inquiries about our services. • Coordinated with Project Manager on meetings, meeting minutes, required attendance, work schedules, budgets and project plans. • Managed coworkers and other on-site tradespeople to ensure COVID protocols were being followed at sites.