Creating an access control solution for Small Businesses.

In the world of Cloud, Edge, and IoT, there are plenty of shiny objects that may grab your attention, but many may not be right for your products and services. Innovation with emerging technologies only complicates the equation and adds even more risk to your digital transformation. Microsoft Customer Innovation team helps tame emerging technologies for enterprise use cases for strategic partners and customers to ultimately capitalize on the rewards for taking these risks.I manage an elite WW team of Business/Technical PMs and Architects codeveloping solutions with Strategic Customers and Partners, by co-navigating this overwhelming and distracting world to hand select services that will enable use cases while meeting the requirements of cost, security, scale and reliability. This enables the final customer fast time to value and closed-loop decision making by leveraging best in class Artificial Intelligence and Machine Learning Models.Partners don't have unlimited resources to co-innovate without strategic and technical alignment. I navigate co-innovation opportunities with Microsoft's Partners to generate mutual successful outcomes for our joint customers.Key Industries: Manufacturing, Industrial, Energy, Retail, Healthcare

*Promoted to WW 2nd Level Manager*Lead a WW team of Technical/Business Program Managers and Architects to help enable and accelerate strategic partners and customers achieve their business and technical objectives by adopting Microsoft Cloud For Manufacturing and other Azure services.Managed this team through difficult changes at Microsoft as the team was reorganized into a new organization with a very different vision and strategy.Ultimately the teams' capabilities, skills, and experience were not going to be used to their full potential, so I championed the cause to move the team quickly into the Microsoft Customer Innovation organization.

*Promoted to Principal*In the world of Cloud, Edge, and IoT, there are plenty of shiny objects that may grab your attention, but many may not be right for your products and services. The Azure IoT Strategic Engagement team takes the mystery out by selecting the right technologies to enable the platform or solution our Partners and Customers desperately need.My team of Business/Technical PMs help Customers and Partners navigate this complex world of Digital Transformations to develop solutions to enable customer fast time to value while reducing integration risks and driving new features into Microsoft Product Teams’ roadmaps.Enable partners like Intel, PTC, Rockwell Automation, Schneider Electric, and Schlumberger to build IoT Platforms and Solutions (PaaS/SaaS) leveraging Microsoft technology, co-develop marketing material, and assist in GTM programs to achieve accelerated growth with customers.Industrial IoT Platform engineering lead with Analyst Relations workstreams, resulting in Leadership in 2018 with Forrester and IDC, and Gartner Magic Quadrant Leadership with first inclusion of Microsoft in 2020.Key Industries: Manufacturing, Industrial, Energy, Healthcare, Logistics

*Promoted to Manager*In the world of Cloud, Edge, and IoT, there are plenty of shiny objects that may grab your attention, but many may not be right for your products and services. The Azure IoT Strategic Engagement team takes the mystery out by selecting the right technologies to enable the platform or solution our Partners and Customers desperately need.My team of Business/Technical PMs help Customers and Partners navigate this complex world of Digital Transformations to develop solutions to enable customer fast time to value while reducing integration risks and driving new features into Microsoft Product Teams’ roadmaps.Enable partners like Intel, PTC, Rockwell Automation, Schneider Electric, and Schlumberger to build IoT Platforms and Solutions leveraging Microsoft technology, co-develop marketing material, and assist in GTM programs to achieve accelerated growth with customers.Industrial IoT Platform engineering lead with Analyst Relations workstreams, resulting in Leadership in 2018 with Forrester and IDC, and Gartner Magic Quadrant Leadership with first inclusion of Microsoft in 2020.Key Industries: Manufacturing, Industrial, Energy, Healthcare, Logistics

In the world of Cloud, Edge, and IoT, there are plenty of shiny objects that may grab your attention, but many may not be right for your products and services. I manage co-development of solutions with Strategic Customers and Partners, by co-navigating this shiny world to hand select services that will enable use cases while meeting the requirements of cost, security, scale and reliability and enabling the final customer fast time to value.Discovered Product Requirements and feature change requests were integrated into Microsoft Product Teams' roadmaps.Enable partners like Intel, PTC, Rockwell Automation, Schneider Electric, and Schlumberger to build IoT Platforms and Solutions leveraging Microsoft technology, co-develop marketing material, and assist in GTM programs to achieve accelerated growth with customers.Industrial IoT Platform engineering lead with Analyst Relations workstreams, resulting in Leadership in 2018 with Forrester and IDC, and Gartner Magic Quadrant Leadership with first inclusion of Microsoft in 2020.Key Industries: Manufacturing, Industrial, Energy, Healthcare, Logistics

Managed system teams (architects, hardware and software engineers, product marketing, supply chain, customer experience, etc) which delivered technologies which improved security, customer experience, and end user productivity: * HP Sure View: Industry's first Dynamic Privacy Display * Face Authentication with IR Camera (in the industry’s thinnest and lightest business notebook) * Innovative Collaboration Keyboard * Exceptional Audio solution (Bang & Olufsen).Led Co-Development on Premium Business Notebooks with Microsoft. Drove changes for Windows 10, Office and Skype for Business impacting the entire industry.Influenced SW UI/UX design changes for Bang & Olufsen audio application that increased the Net Promoter Score (NPS) 30 points.Managed related new technology rollouts with HP IT.

Managed Chromebooks, Education, Stream and Entry-Level price points HP Business Notebook PCs (forecast, planning, requirements, GTM materials, training), which provided a significant volume of HP’s WW portfolio. HP earned #1 share in business Chromebooks in 2015.

Manage strategy, partnerships, product marketing, design, business development, GTM for the HP Client Security portfolio for business PCs.Led the evolution of HP ProtectTools to HP Client Security with new solutions and UI/UX, which garnered great press reviews. (see links provided)Evangelized the HP Client Security Portfolio to the press, customers, and HP Regions in mediums such as the annual HP Security Analyst meeting, executive customer briefings, internal videos, and industry whitepapers.Worked across divisions, cross-functional teams, and companies to achieve defined requirements and metrics (MRD/user stories) throughout the product lifecycle. Crafted the positioning, packaging and pricing of each offering.Managed requirements for manageability with partners Microsoft and LANDesk.

Managed WW team of ~13 Technical Software Program Managers. Created and implemented best practices for the organization. Several PMs promoted during my tenure to other roles in the organization.Led Client Virtualization Core Team across the industry to develop a Type 1 Hypervisor: Microsoft, Intel, Citrix, Virtual Computer, AMD. Evangelized solution to HP Senior VPs, Customer Executives. Led 3rd Party SW Core Team, resulting of a revenue of $32M/yr.

Developed a highly productive team of developers, program managers, and testers. Aligned installation tools saving hundreds of recurring issues/yr, shifting resources to innovation.Instituted stringent RFQ process, which included requirements for a local FAE from partners in order to save HP resources and provide faster resolution time with higher quality.

Architect and Program Manager of HP SoftPaq Download Manager, providing customers direct access to HP software and BIOS updates. US Patent Pending.Created manageability requirements for HP developed and partnered software, adopted by Pan-HP divisions, accelerating our customer’s ability to manage and deploy within Windows.Microsoft liaison for System Center (SCCM).

Handled escalations to the CEO for the iPAQ product line, with a 48-hour turnaround time.Managed the iPAQ Developer Program, expanding industry and customer custom solutions.System Team Leader for iPAQ Custom Configurations Requests, reporting to VP, averaging $9M/yr in revenue.

Managed an internal rollout with closed loop feedback of 1,000 CCI PCs leveraging Blade PCs in the data center and Microsoft Remote Desktop.

Won an Operation One Voice Award for redesigning the “F1” Help in Windows for all HP PCs. “One-click support” trafficked more than 12,000 clicks/week from customers.Analyzed warranty events and customer calls in order to drive changes into platforms and solutions, increasing the Total Customer Experience metrics.Managed HP IT projects for enhancing the support portal of HP.com.

Led several Black Belt projects to improve the division’s Software’s Release-To-Manufacturing hit rate from 43% to 90+% while increasing quality. Consulted with Compaq Remanufacturing to improve turnaround time and raise quality.

Helped create Compaq’s Configure-To-Order process across multiple divisions, eliminating Build-To-Forecast obsolescence, allowing real-time ordering, configurations, and pricing.Developed automated auditing SW to interrogate Windows during the factory installation ensuring all software and drivers were installed correctly, eliminating customer escalations.Lead Engineer troubleshooting Windows issues found during automated factory installation.Developed several software applications, including SQL modifications to improve efficiency and automation, new real-time notification of system failures, and reducing 2 resources.