- Redesigned and improved the messaging system to support multiple message types while ensuring robust code decoupling for enhanced maintainability and scalability.- Successfully implemented SMS integration within a web application, enhancing client communication capabilities, enabling real-time error tracking for message delivery, and establishing a comprehensive message history log for improved client interaction management.- Conducted meticulous research and in-depth comparative analysis of two prominent PDF manipulation libraries, evaluating their performance metrics, including execution speed, memory consumption, pricing, and multi-threaded utilization.

● Handled the design, development, and maintenance of 15+ web, mobile, and desktop applications● Built an automated data flow system which helped save the team of 5+ hours of weekly operations work● Orchestrated the design requirements by communicating with key stakeholders to gather user stories● Redesigned a legacy ASP.Net web app and API with dotnet core which helped modernize the codebase and improve response times by 9%.

● Developed an effective contract template management software which helped the legal teams manage highly confidential documents securely● Engineered the development of chatbot which helped automate parts of legal contract generation● Designed a website for a legal department based on user requirements, helping define clear goals and workflows.

● Resolved customer quality complaints by utilizing 8D methodologies, helping achieve a 100% on-time customer complaint resolution statistic● Identified and aligned the resolution complaints workstream with the correct cross functional teams, from the Quality inspector department to the operation system department.