Working with a global team of organisational development specialists to help Ikano Bank develop and meet their transformational goals.

Developing and delivering IKEA Retail concept training, at store and Service Office, leadership development, Omnichannel Retailing appreciation and Change Management insights. Unleashing potential of the commercial teams in conjunction with other Competence specialists and supporting business growth, succession and people development.

On project with Boston Consulting Group looking at implementing behavioral change through Smart Simplicity methodology. Working with Yves Morieux as Senior Partner at BCG and Francisco Lynce as Principal Consultant.Also part of Core IKEA team partnering with our Omnichannel Transformation Global partners Q5 looking at transforming the company in an Omnichannel environment. Using Q5’s fantastic Metro-Map approach to look at root cause on key pain points and their suggestions on a new… Show more On project with Boston Consulting Group looking at implementing behavioral change through Smart Simplicity methodology. Working with Yves Morieux as Senior Partner at BCG and Francisco Lynce as Principal Consultant.Also part of Core IKEA team partnering with our Omnichannel Transformation Global partners Q5 looking at transforming the company in an Omnichannel environment. Using Q5’s fantastic Metro-Map approach to look at root cause on key pain points and their suggestions on a new operating model. Show less

Project for establishing IKEA Center of Excellence for IKEA Retailing and soft skills development. Change Leader and Mentoring of functional store leaders and Service Office coworkers.Leading a project for the establishment of I.C.E. (IKEA Centre of Excellence) a new academy-style Learning Centre for IKEA KSA which incorporates professional training and development facilities and a first-of-a-kind Management Appreciation Program for internal high potentials and external graduate calibre… Show more Project for establishing IKEA Center of Excellence for IKEA Retailing and soft skills development. Change Leader and Mentoring of functional store leaders and Service Office coworkers.Leading a project for the establishment of I.C.E. (IKEA Centre of Excellence) a new academy-style Learning Centre for IKEA KSA which incorporates professional training and development facilities and a first-of-a-kind Management Appreciation Program for internal high potentials and external graduate calibre talent. Show less

Working in a vibrant, expanding and exciting organisation with a wide variety of opportunities and unique challenges. Delivering exceptional Globally-leading growth year-on-year in a number of high volume, home furnishing accessory businesses.Delivering IKEA retailing concept training as an accredited Global Trainer for GhassanCo.Country Leader for Global Business priority focus areas in FY16/17, leading the Saudi Arabia IKEA organisation to continue it's exceptional… Show more Working in a vibrant, expanding and exciting organisation with a wide variety of opportunities and unique challenges. Delivering exceptional Globally-leading growth year-on-year in a number of high volume, home furnishing accessory businesses.Delivering IKEA retailing concept training as an accredited Global Trainer for GhassanCo.Country Leader for Global Business priority focus areas in FY16/17, leading the Saudi Arabia IKEA organisation to continue it's exceptional growth.Connecting Global strategy to local relevance with specific focus on consumer needs. Show less

Leading the Country strategic direction for Cooking & Eating business in SA (approx £60m), leading SA IKEA in the Global Commercial Priority of It Starts with Food (Growth with Impact) across Country office and 3 retail units. Due to transformational expansion plan I also am actively involved in change management approach as a 'Change Agent'.Recently certified to deliver 'Leading the Commercial Team' training in addition to Shopkeeper Training for Inter-IKEA Global Concept Centre.

Annual sales of £85m+ my main tasks were setting turnover and margin goals, writing business plans, strategies and commercials briefs for new builds and rebuilds. Secure Global strategies were in place and devise Country strategies for my businesses based on Country-specific adaptations. Visiting our stores to coach and support colleagues responsible for my speciality shops in our 19 UK and Irish units.Certified Inter-Ikea systems trainer for Shopkeeping the Ikea Way. Certified Children's… Show more Annual sales of £85m+ my main tasks were setting turnover and margin goals, writing business plans, strategies and commercials briefs for new builds and rebuilds. Secure Global strategies were in place and devise Country strategies for my businesses based on Country-specific adaptations. Visiting our stores to coach and support colleagues responsible for my speciality shops in our 19 UK and Irish units.Certified Inter-Ikea systems trainer for Shopkeeping the Ikea Way. Certified Children's school trainer. Initiated various Free Range programmes and have led and supported a number of Projects in conjunction with UK and Global organisation. Various Ikea management models taken and some I have facilitated also. Certified CIPD facilitation skills and a genuine passion for people development. Show less

Delivering the port shopping lectures in the Eastern, Western and Southern Caribbean. Then exported the programme to Europe across the Black Sea countries, Mediterranean and most Baltic ports of call.

Operating the duty free retail outlets on a number of different cruise ships and wide range of cruise ship itineraries. Merchandising, promotions, stock displays, seminars and sales of luxury watches, jewellery, perfumes, skincare, crystal and porcelain giftware as well as logo souvenirs and clothing. Duty free sales of liquors, cigarettes and other promotional items in Atrium sales area.

General management of a medium sized supermarket based in Hull. Led a team of 56 after opening Kwik Save's first purpose built store!