Summary:As an Operations Manager, I am tasked daily with opening the store and performing opening duties, such as cash/register balancing and printing/filling out paperwork for the day. It is my responsibility to keep things running smoothly and cleanly for my fellow management staff, including (but not limited to) receiving freight shipments, ensuring advertisement set compliance, breaking down pallets, and getting product organized and sent to the sales floor. I am also required to be up… Show more Summary:As an Operations Manager, I am tasked daily with opening the store and performing opening duties, such as cash/register balancing and printing/filling out paperwork for the day. It is my responsibility to keep things running smoothly and cleanly for my fellow management staff, including (but not limited to) receiving freight shipments, ensuring advertisement set compliance, breaking down pallets, and getting product organized and sent to the sales floor. I am also required to be up to date on all Windows/Android/iOS/Chrome OS products, along with related accessories and services. These services include setting up in-home/in-office remote setups, discussing Device Management Services, as well as selling repair services in-store. I find and suggest proper equipment for an office, and determine the needs of the guest through use of the ARC-3 sales model, as well. I work with guests in all walks of life to find the best product to meet their needs, and ensure a memorable retail experience. Additionally, I work with other store associates every day to maintain the inventory and appearance of my Office Max location.Duties: Finding the perfect solution for any guest looking for new technology; ensuring proper collaboration with other associates to find a well-networked solution with a high dollar value; checking guests out using register point-of-sale; greeting each guest in a friendly and approachable manner; locating items for guests in the store and through the Office Depot/Office Max website.Skills:Windows OS operations including Windows 10, Cortana and Microsoft Edge; register point-of-sale operation; team coordination; inventory security and management; store layout knowledge; rudimentary print center duties and knowledge; having in-depth knowledge of and selling Windows and Android devices. Show less

Summary:As a Cremieux and Polo specialist, I was tasked every day with maintaining a beautiful environment up to and exceeding the standards of Corporate-issued planograms, as well as assisting guests of all ages to find the proper attire for any kind of day or event. I was also required to have current knowledge of fashion depending on the year and season, as well as how this corresponds with what is available from Cremieux and Polo, be it current clothing collections or something that's… Show more Summary:As a Cremieux and Polo specialist, I was tasked every day with maintaining a beautiful environment up to and exceeding the standards of Corporate-issued planograms, as well as assisting guests of all ages to find the proper attire for any kind of day or event. I was also required to have current knowledge of fashion depending on the year and season, as well as how this corresponds with what is available from Cremieux and Polo, be it current clothing collections or something that's been around for decades. Providing a memorable retail experience for every guest is my priority.Duties:Unloading merchandise from the dock and arranging it either according to planogram or providing eye-catching arrangements for my department; helping guests apply for Dillard's credit cards; be vigilant in my area, making sure to assist guests in a timely manner; deterring potential theft; closing/opening point-of-sale systems and balancing registers; maintaining all areas and fitting rooms in the menswear department; dressing mannequins and bust forms according to appropriate planogram/collection/season; marking down and separating merchandise; culling post-sale merchandise and processing it for shipping; locating an item through our point-of-sale and processing online orders; above all, providing a memorable experience in retail.Skills:Public speaking, learning how to properly and cordially ingratiate guests into rewards programs including credit card applications, time and resource management, area maintenance and responsibility, register balancing, unloading/unpacking merchandise for display Show less

Summary:As a technology and furniture sales specialist, I was asked to be up to date on all Windows/Android/iOS/Chrome OS products, along with related accessories and services. I also would find and suggest proper equipment for an office, and determine the needs of the guest through use of the ARC-3 sales model. I work with guests in all walks of life to find the best product to meet their needs, and ensure a memorable retail experience. Additionally, I work with other store associates… Show more Summary:As a technology and furniture sales specialist, I was asked to be up to date on all Windows/Android/iOS/Chrome OS products, along with related accessories and services. I also would find and suggest proper equipment for an office, and determine the needs of the guest through use of the ARC-3 sales model. I work with guests in all walks of life to find the best product to meet their needs, and ensure a memorable retail experience. Additionally, I work with other store associates every day to maintain the inventory and appearance of my Office Max location.Duties: Finding the perfect solution for any guest looking for new technology; ensuring proper collaboration with other associates to find a well-networked solution with a high dollar value; checking guests out using register point-of-sale; greeting each guest in a friendly and approachable manner; locating items for guests in the store and through the Office Depot/Office Max website.Skills:Windows OS operations including Windows 10, Cortana and Microsoft Edge; register point-of-sale operation; team coordination; inventory security and management; store layout knowledge; having in-depth knowledge of and selling Windows and Android devices. Show less

Summary:As a Financial Service Specialist, I assisted guests who called into the Service Center with any and all questions they might have in regards to their bills, their rewards, APR, applying for debit and credit cards, and many more processes. Making the guest #1 priority was my privilege, and it gave me an opportunity to serve guests from a computer desk, one of my strengths.Duties: Assisting guests on understanding their bills; changing guests’ information on their credit… Show more Summary:As a Financial Service Specialist, I assisted guests who called into the Service Center with any and all questions they might have in regards to their bills, their rewards, APR, applying for debit and credit cards, and many more processes. Making the guest #1 priority was my privilege, and it gave me an opportunity to serve guests from a computer desk, one of my strengths.Duties: Assisting guests on understanding their bills; changing guests’ information on their credit and debit cards; giving register referral codes to Nordstrom stores when guests were over their limit or held delinquent accounts; assisting stores to help guests with Nordstrom Fashion, Beauty and Debut rewards programs; assisting guests in paying their bills over the phone; helping guests troubleshoot nordstromcard.com enrollment and website navigation; opening debit and credit cards, as well as pulling credit bureau information to ascertain if a guest was a good candidate for a credit product.Skills:Windows OS operations, including Internet Explorer, Word, Excel and PowerPoint programs, website troubleshooting, providing exceptional guest service as efficiently and thoroughly as possible, empathizing with guests’ situations and using best judgment, credit bureau score training, time and resource management, providing seamless experiences for guests while they were in the stores as well as at home. Show less

Summary:As a member of the Service Experience Team, it was my duty on a daily basis to find the proper product for a guest, and ensure that they are given a memorable experience in retail. This leads not only to happy guests, but their repeat business, as well.Duties:Providing outstanding guest service; signing up guests for credit and debit card applications; operation of point of sale register; balancing cash room; generating and filling out cash and check… Show more Summary:As a member of the Service Experience Team, it was my duty on a daily basis to find the proper product for a guest, and ensure that they are given a memorable experience in retail. This leads not only to happy guests, but their repeat business, as well.Duties:Providing outstanding guest service; signing up guests for credit and debit card applications; operation of point of sale register; balancing cash room; generating and filling out cash and check deposits.Skills:Public speaking, learned how to properly and cordially ingratiate guests into rewards programs including credit and debit card applications, time and resource management. Show less

Summary:As management for GameStop, I was in charge of not only being able to work with the public, but ensuring that my staff were well-prepared and informed. I worked for store 0813, GameStop’s Store of the Future, where we were constantly being scrutinized by Corporate in our exceptional guest service. We were also the test store for GameStop’s new ideas and innovations, and were therefore responsible for testing new products and services.Duties:Generating repeat guests… Show more Summary:As management for GameStop, I was in charge of not only being able to work with the public, but ensuring that my staff were well-prepared and informed. I worked for store 0813, GameStop’s Store of the Future, where we were constantly being scrutinized by Corporate in our exceptional guest service. We were also the test store for GameStop’s new ideas and innovations, and were therefore responsible for testing new products and services.Duties:Generating repeat guests through exceptional guest service; appraisal, purchasing and reselling of interactive entertainment software and hardware; application and removal of promotional and marketing materials; unloading and arranging shipment; generating cash/check deposits; cash drawer/safe balancing; making weekly schedules for the store and all of its employees; promoting and holding midnight event launches.Skills:Coordination of events to ensure a successful product launch; public oratory; operation of point of sale register; appraisal of pre-owned software and hardware; creating satisfied guests and ensuring their repeat business; generation of cash/check deposits; using creativity and logic to find the best arrangement of marketing; being on the cutting edge of interactive entertainment technology and software. Show less