Adrian Wolff Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Castle Hill, New South Wales, Australia

My time was spent in a full-time customer service representative for an E-commerce based Automotive store. This business focusses on premium car audio and electronic installation and upgrade packages ranging from Head units, reverse camera, security systems/sensors all the way to complete Audio re hauls and stripping and sound deadening of vehicles. My primary focus in this role is the end user experience shopping online, over the phone or in the showroom. I have also built some extremely… Show more My time was spent in a full-time customer service representative for an E-commerce based Automotive store. This business focusses on premium car audio and electronic installation and upgrade packages ranging from Head units, reverse camera, security systems/sensors all the way to complete Audio re hauls and stripping and sound deadening of vehicles. My primary focus in this role is the end user experience shopping online, over the phone or in the showroom. I have also built some extremely valuable skills in online customer service which include. • Zendesk Proficiency • Asana proficiency • Dear/Cin7 Core stock manger proficiency • Google Docs and Google Sheets proficiency • Magento 1 and Magento 2 proficiency • Starshippit proficiency • Parts interpreting and sales both for OEM and Aftermarket parts and fluids • Management of deliveries working closely with Auspost, Couriers Please and Team Global Express • Ordering and following up of Purchases from suppliers• Working through fitment issues and providing a resolution for both interstate and local clientele • Answering and managing phone inquiries• Corresponding to customers using a live chat messaging service • Corresponding to customers using an email ticketing service (Zendesk) • Dealing and managing irate customers Show less

Mascot, New South Wales, Australia

This was my first Retail position in the Automotive industry, being a motor vehicle enthusiast, I was very eager to try working in the industry and expand my knowledge of automotive parts as well as processes and procedures of a retail environment. Some of the skills I have built from this role include. • Parts and fluid interpreting for automotive applications on road in air and on the water• Organization and cleanliness of shelf stocked items• Use of a POS system including… Show more This was my first Retail position in the Automotive industry, being a motor vehicle enthusiast, I was very eager to try working in the industry and expand my knowledge of automotive parts as well as processes and procedures of a retail environment. Some of the skills I have built from this role include. • Parts and fluid interpreting for automotive applications on road in air and on the water• Organization and cleanliness of shelf stocked items• Use of a POS system including managing customer accounts and credits• Use of a Click and Collect ordering system• Packing orders to be shipped out or set aside for collection instore• Proper disposal of hazardous chemicals that may have spilled or expired• Stock-take management and receipt on a weekly basis• General cleaning duties Show less

Sydney, New South Wales, Australia

Skynet is my family’s business where I spent time aiding my father with his work, particularly during the Covid shutdown. The business is predominantly focussed on developing and supporting IT systems that run premier commercial properties. Skynet scopes, designs and manages Commercial ICT networks as well as making the information easy to access and understand by the client. The skills I have built from this role include. • Auditing ICT networks of commercial office buildings. This… Show more Skynet is my family’s business where I spent time aiding my father with his work, particularly during the Covid shutdown. The business is predominantly focussed on developing and supporting IT systems that run premier commercial properties. Skynet scopes, designs and manages Commercial ICT networks as well as making the information easy to access and understand by the client. The skills I have built from this role include. • Auditing ICT networks of commercial office buildings. This includes initial data capture and data-entry• Installation of Server Racks Including cable management and rack mounting hardware• General clerical tasks using a variety of Microsoft office software• The pre-installation initiation of switches and jump host PCs• Extensive knowledge of commercial office sites throughout Sydney, Brisbane, and Melbourne Show less

Maroubra, New South Wales, Australia

My first job was working in a fast-paced kitchen environment where I learned a vast array of different skills and practices that I use to this day. While mainly working in the kitchen I also Spent time in the front area of the restaurant which helped me develop interpersonal skills by dealing with customers directly. Skills learned in this position include. • Leadership of a fast-paced kitchen environment• Stock take, management, and receipt twice a week• Food safety procedures… Show more My first job was working in a fast-paced kitchen environment where I learned a vast array of different skills and practices that I use to this day. While mainly working in the kitchen I also Spent time in the front area of the restaurant which helped me develop interpersonal skills by dealing with customers directly. Skills learned in this position include. • Leadership of a fast-paced kitchen environment• Stock take, management, and receipt twice a week• Food safety procedures when opening the restaurant• Regular cleaning duties daily• Organisational Skills• Cash handling and the use of a Point of sale (POS) system• Customer service• Basic Barista skills• delivery partner coordination Show less