Roikings is an outsourced inside sales company offering a customized end-to-end sales cycle, which includes daily lead generation, personalized email & LinkedIn outreach, qualified appointment setting, and developing industry specific opportunities to add to your pipeline to close more deals.We have your LinkedIn Marketing & thought leadership covered with a solution that takes an innovative approach to social selling. Our LinkedIn marketing strategy is a unique mix of social selling, personal branding, and content marketing resulting in more brand exposure, thought leadership, and increased sales opportunitiesThe benefits of partnering up with Roikings are to become an added strategic extension of your team by using a customized solution from a small international sales team. Our team is known to generate new business, smash quotas, and offers a great ROI at a cost effective rate.Roikings was founded in South Africa with offices in Johannesburg & Hong Kong by a team of entrepreneurs from Canada, Australia, and South Africa, with extensive experience in Sales and Marketing.

Responsible for bringing in new customers, upselling and maintaining a great business relationship with existing customersResponsible for the business operationTraining and coachingReports Manage and supervise technicians and support staff Procurement and Inventory

Responsible for selling and marketing Loyalty Vacation Club

Supervise and manage a sales staff of 22; communicate job expectations and provide direction, support and motivation to sales team to meet agreed targets and KPI linesProvide Sales TrainingEnforce policies and procedures and ensure that my sales team achieves the customer service levels set by the organizationImprove and maintain operational and revenue objectivesResponsible for resolving problems; identifying and analyzing trends; and responding to customer needsAlso responsible for assisting all other employees on other teams whenever neededAssist in the relationship building with Travel Agents and Tour Operators

Guests’ introduction and orientation, ensuring product and customer service quality meets company’s expectations.Resolving guests escalated complaints and finding solutions or ideas to avoid any future related complaints Travel Agent familiarization tours and site inspectionsAssist in Front Office, Concierge and Butler Service OperationsEnsuring overall guests satisfaction by interacting and receiving feedback from them