As an Accounts Receivable Senior Process Associate , I manage a comprehensive portfolio of customers, focusing on optimizing accounts receivable processes and maintaining positive client relationships. My key responsibilities include:- **Debt Prevention:** Proactively reaching out to customers to prevent debt accumulation and avoid account blocks for orders.- **Account Reconciliation:** Regularly reconciling account balances with customers’ accounts payable to ensure accuracy and resolve discrepancies.- **Bank Details Management:** Updating and maintaining accurate bank details for customer accounts.- **Direct Debit Management:** Requesting and processing direct debit setups and removals as necessary.- **Payment Terms Adjustments:** Handling requests for payment terms adjustments to accommodate customer needs.- **Customer Communication:** Managing inbound and outbound communications with customers, addressing inquiries and providing support.- **Bad Debt Escalation:** Escalating bad debt cases to the relevant departments for further action.- **Fiscal Closures:** Assisting with fiscal month-end/ year-end closures and ensuring financial accuracy.- **Multilingual Proficiency:** Utilizing advanced written and spoken communication skills in English, French, and Romanian to interact effectively with a diverse customer base.Through these tasks, I contribute to the financial health of the company by ensuring timely collections, reducing bad debts, and fostering strong customer relationships.