Reporting Analyst
Current- Preparation of periodic reports for management, including analyses of service performance and health indicators.
- Presenting information in an easily understandable format (charts, tables) for various audiences.
- Tracking key performance indicators (KPIs) relevant to health insurance services.
- Evaluating the effectiveness of insurance programs and customer satisfaction.
- Collaborating with customer service, operations, and product development teams to gather relevant information and ensure data accuracy.
- Participating in interdepartmental meetings to discuss performance and improvement strategies.